Hiley Mazda of Fort Worth
Fort Worth, TX
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This is the third vehicle that I’ve bought from Dennis. He is great to deal with. I love my new CX5! The backup camera is awesome as is everything else about this SUV. I highly recommend Dennis and Hiley M He is great to deal with. I love my new CX5! The backup camera is awesome as is everything else about this SUV. I highly recommend Dennis and Hiley Mazda in Fort Worth. More
Dennis was very helpful, answered our questions and worked with us to find the vehicle we were looking for, and Mathew found us a good deal on financing. Big thanks to the whole team at Hiley Mazda of worked with us to find the vehicle we were looking for, and Mathew found us a good deal on financing. Big thanks to the whole team at Hiley Mazda of Fort Worth! More
Hiley Mazda Fort Worth made me feel welcome and important from the moment I entered the door in the afternoon and left in the evening many hours later. They were attentive to all of my questions and to my c from the moment I entered the door in the afternoon and left in the evening many hours later. They were attentive to all of my questions and to my comfort. Dennis Picasso made sure that all of my questions and concerns were addressed. He went of his way to keep me well taken care of throughout my time at the dealership, as did everyone else I came in contact with. Everyone I met was friendly, courteous, and honest. Car buying can often be an unpleasant experience, but my time at Hiley Mazda Fort Worth was actually enjoyable. There was no stress or pressure at any point in the purchase of my new vehicle.. More
I had a really great experience buying my car at Hiley Mazda of Ft worth. Kip and his team made my car buying experience super easy. I will definitely be returning in the future! Mazda of Ft worth. Kip and his team made my car buying experience super easy. I will definitely be returning in the future! More
Rachel helped me purchase my new 2025 Mazda CX-50! Not only did she make the sales experience completely hassle free, she also walked me through each step with confidence and knowledge. If you are loo Not only did she make the sales experience completely hassle free, she also walked me through each step with confidence and knowledge. If you are looking to purchase a new or used vehicle, do yourself a favor and go visit Rachel and the amazing team at Hiley Mazda of Fort Worth! Forever grateful for helping me out, thank you so much, Rachel! More
Great experience. Very transparent and loved working with the team here at Fort Worth Mazda. Very transparent and loved working with the team here at Fort Worth Mazda. More
Not a good experience whatsoever! My daughter was in the market for a small SUV and I saw that Hiley Mazda Fort Worth was advertising a 2025 CX-30 on their website for $5760 off msrp. My daughter was in the market for a small SUV and I saw that Hiley Mazda Fort Worth was advertising a 2025 CX-30 on their website for $5760 off msrp. I thought it was a pretty good deal so I contacted Dustin Gatten. After several days (& texts) my daughter decided she was interested in purchasing. I went to the dealership on her behalf knowing what the payments SHOULD be with the size of the down payment and the advertised price. That's when the scamming started. Gatten brings out an itemized list with approx. $2900 in "package" add-ons. I told him she was not going to pay above the advertised price of $25,800. He took the $900 off but refused to remove the $2000 pkg. Here is how their scam works: They show $5760 off a sticker price of $31,560 to get people in the door and then add in a $1995 non-negotiable "package" which put the actual sale price at $27,795 +TTL. False advertising and completely dishonest! What really got me was the time I wasted while they "pretended" to be working a deal knowing all along, they weren't going to remove that $1995. They seem to love the back-and-forth game. While I can't say positively, I strongly suspect that they are running this same scam at other Hiley dealerships. Be leery of Hiley dealers! More
I would give it zero stars if it let me. I bought a new 2025 CX5. It had several problems with the safety systems. I took it in for repair under warranty three times, they were unable to re I bought a new 2025 CX5. It had several problems with the safety systems. I took it in for repair under warranty three times, they were unable to repair the problem. I got a survey from Mazda and filled it out with honest answers, not favorable to service. Long story short, I got terminated from Hiley Mazda, because I gave an honest review on the Mazda survey. Beware, you may be next! Samatha in sales was very good, she knows the product. Chris the service advisor went out of his way to help me. The problem came with the service technician, seems like they didn’t want to bother. Management is extremely poor, cannot tell the truth, just wants to throw you out if you don’t give a perfect survey. Beware if you are thinking about buying! More

