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Hiley Mazda of Fort Worth

Fort Worth, TX

4.8
89 Reviews

9120 West Freeway

Fort Worth, TX

76108

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Showing 89 reviews

November 20, 2025

This is the third vehicle that I’ve bought from Dennis. He is great to deal with. I love my new CX5! The backup camera is awesome as is everything else about this SUV. I highly recommend Dennis and Hiley M More

by sewlili
Recommend Dealer
Yes
Employees Worked With
DENNIS PICASIO
Dec 07, 2025 -

Hiley Mazda of Fort Worth responded

Thank you for the kind words! We truly appreciate you!

November 16, 2025

Dennis was very helpful, answered our questions and worked with us to find the vehicle we were looking for, and Mathew found us a good deal on financing. Big thanks to the whole team at Hiley Mazda of More

by ask.theancients
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MATTHEW HISSAM, DENNIS PICASIO
Dec 07, 2025 -

Hiley Mazda of Fort Worth responded

Thank you so much!

November 13, 2025

Dennis and Adrian did a wonderful job getting us this car. It was super nice to work with them. More

by susanejus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ADRIAN BLAYLOCK, DENNIS PICASIO
Dec 07, 2025 -

Hiley Mazda of Fort Worth responded

Thank you!

November 10, 2025

Hiley Mazda Fort Worth made me feel welcome and important from the moment I entered the door in the afternoon and left in the evening many hours later. They were attentive to all of my questions and to my c More

by Rick Coffey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MATTHEW HISSAM, DUSTIN GATTEN, ADRIAN BLAYLOCK, DENNIS PICASIO, FRED BLACKMERE
Dec 07, 2025 -

Hiley Mazda of Fort Worth responded

Thank you for the kind words!

November 07, 2025

I had a really great experience buying my car at Hiley Mazda of Ft worth. Kip and his team made my car buying experience super easy. I will definitely be returning in the future! More

by Codyjacobson10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kip Gillmore, RACHEL JACOBSON, MATTHEW HISSAM
Nov 07, 2025 -

Hiley Mazda of Fort Worth responded

We truly appreciate your trust and look forward to welcoming you back for your future automotive needs! — The Hiley Mazda of Fort Worth Team

Dec 07, 2025 -

Hiley Mazda of Fort Worth responded

Thank you!

November 07, 2025

Rachel helped me purchase my new 2025 Mazda CX-50! Not only did she make the sales experience completely hassle free, she also walked me through each step with confidence and knowledge. If you are loo More

by legendbrown2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RACHEL JACOBSON
Nov 07, 2025 -

Hiley Mazda of Fort Worth responded

Thank you for taking the time to share your wonderful experience! We truly appreciate your kind words and your trust in us. Enjoy your new Mazda, and we look forward to seeing you again down the road! — The Hiley Mazda of Fort Worth Team

November 07, 2025

Rachel Jacobson is just a doll! ! She helped me immensely she really knows how to make you feel right at home! More

by Melodybilbrey8
Recommend Dealer
Yes
Employees Worked With
RACHEL JACOBSON
Dec 07, 2025 -

Hiley Mazda of Fort Worth responded

Thank you!

November 06, 2025

Great experience. Very transparent and loved working with the team here at Fort Worth Mazda. More

by Rj2025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kip Gillmore, RACHEL JACOBSON, MATTHEW HISSAM, DUSTIN GATTEN, JOSUE CARRILLO, ADRIAN BLAYLOCK
Nov 06, 2025 -

Hiley Mazda of Fort Worth responded

We appreciate you choosing Fort Worth Mazda and look forward to serving you again in the future!

October 14, 2025

Not a good experience whatsoever! My daughter was in the market for a small SUV and I saw that Hiley Mazda Fort Worth was advertising a 2025 CX-30 on their website for $5760 off msrp. More

by carguy78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dustin Gatten
Nov 06, 2025 -

Hiley Mazda of Fort Worth responded

We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Transparency and honesty are extremely important to us, and we never want a customer to feel misled or disappointed during their visit. We’d like the opportunity to review the details of your interaction and address your concerns directly. At your convenience, please reach out to our management team at 817-367-4000 so we can work to make this right. We value your feedback and would appreciate the chance to restore your confidence in Hiley Mazda of Fort Worth.

August 31, 2025

I would give it zero stars if it let me. I bought a new 2025 CX5. It had several problems with the safety systems. I took it in for repair under warranty three times, they were unable to re More

by rtw723
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samatha in sales, Chris service advisor.
Nov 06, 2025 -

Hiley Mazda of Fort Worth responded

Thank you for taking the time to share your experience. We’re truly sorry to hear about the issues you’ve encountered and that your experience did not meet expectations. Our goal is always to provide a transparent, supportive, and high-quality experience for every customer, and it’s clear we fell short in this situation. We appreciate your feedback about our sales and service team members, and we’ll be sure to recognize Samantha and Chris for their efforts. We’d also like the opportunity to learn more about what happened and work toward a resolution. Please reach out to our management team directly at 817-367-4000 so we can discuss this further.

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