Herson's Kia
Rockville, MD
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This service center is the best! I really appreciate them letting me drop my car off and getting looked at. Thank you!! I really appreciate them letting me drop my car off and getting looked at. Thank you!! More
We had a good experience at Herson's Kia. James Wyatt took great care of us and when he wasn't around, other people at the dealership chipped in and helped with what we needed. James was st James Wyatt took great care of us and when he wasn't around, other people at the dealership chipped in and helped with what we needed. James was straightforward in the negotiating process and helpful in the leasing process. He helped us learn what we needed to know about the car (electric - we've never had an electric car) and offered to help if anything comes up in the future. We enjoyed dealing with John and Herson's. NOTE: The sales person listed below is Garrick Rumley when it should be James Wyatt. I can't seem to change it. More
I do appreciate them fitting me in because the engine light came on. I asked if all the recalls were completed and was told yes. The anti-theft software was not completed. The service was good. I am disa light came on. I asked if all the recalls were completed and was told yes. The anti-theft software was not completed. The service was good. I am disappointed about the anti-theft software upgrade not completed. More
Overall experience was great. Salesperson and Sales manager were not pushy! But the person who was selling warranties didn’t realize that I needed to go after couple of hours. Ma Salesperson and Sales manager were not pushy! But the person who was selling warranties didn’t realize that I needed to go after couple of hours. Made me not even want to listen to him and want the leave More
Kelley blue book told me the dealer would give me $800. more than they actually would give me. KBB said Herson worked with them on used car values, they need to get on the same page. more than they actually would give me. KBB said Herson worked with them on used car values, they need to get on the same page. More
Very friendly and helpful staff. They've been on top of getting any issue fixed and keeping me updated on progress of my services They've been on top of getting any issue fixed and keeping me updated on progress of my services More

