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Herson's Kia

Rockville, MD

4.6
444 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 444 reviews

October 10, 2024

Very friendly service and great people. I appreciate their flexibility and they do very good work from my experience. More

by AJDELLISOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo in service 5 stars
October 08, 2024

Quick, kind, and helpful. Facilities are clean and comfortable, felt valued as a customer. Nice service overall More

by kennyyerardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
October 08, 2024

This service center is the best! I really appreciate them letting me drop my car off and getting looked at. Thank you!! More

by rae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo and Brian, Laura Ferguson, Garrick Rumley
October 07, 2024

Great service very attentive very convenient very timely very thorough would highly recommend very pleased after visiting More

by kateoctavio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
October 07, 2024

We had a good experience at Herson's Kia. James Wyatt took great care of us and when he wasn't around, other people at the dealership chipped in and helped with what we needed. James was st More

by gaita98
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Wyatt - We didn't deal with Garrick Rumley, Garrick Rumley
October 07, 2024

Flexible scheduling easy drop off took care of the recall items quickly and provided recommendations. More

by cledner0808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
October 06, 2024

I do appreciate them fitting me in because the engine light came on. I asked if all the recalls were completed and was told yes. The anti-theft software was not completed. The service was good. I am disa More

by VICKIJSMITH2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
October 04, 2024

Overall experience was great. Salesperson and Sales manager were not pushy! But the person who was selling warranties didn’t realize that I needed to go after couple of hours. Ma More

by Nazg_a
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt , Jaz
October 04, 2024

Kelley blue book told me the dealer would give me $800. more than they actually would give me. KBB said Herson worked with them on used car values, they need to get on the same page. More

by JOHNMOYER05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keith
October 04, 2024

Very friendly and helpful staff. They've been on top of getting any issue fixed and keeping me updated on progress of my services More

by nicholas.ayers1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
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