15531 Frederick Rd
Rockville, MD 20855
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Staffs were amazing, from the sales staff through the service staff were all helpful and attentive.
I had an excellent experience at this dealership. The salesperson was very friendly, patient and knowledgeable. He clearly explained all available options and helped me find the best deal for my needs and budget.The entire process was smooth and transparent from start to finish . Highly recommend this dealership and their professional staff!
I have had two great experiences at this dealership, once in 2021 and again in 2025. They are calm, professional, and really listen to the consumer. I highly recommend them and will use them in the future.
I drive 2 hours to Herson’s Kia—worth it every time. Outstanding service, five Kias strong!
Excellent customer service Robert ensured that we got the vehicle we wanted even worked with us when the first day was too much pressure, they made it as stress-free as possible. Thank you for the wonderful experience.
Easy to work with. Carol and Jazz know their business. They went above and beyond to find my car
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.