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Herson's Kia

Rockville, MD

4.6
443 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 443 reviews

May 16, 2024

Mathew Hunter was excellent in helping us identify the right car for our son. He listened to our needs and what we are asking for, did not show anything that we were not interested in and took the time to More

by manfred.cowan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Hunter worked with us.
May 15, 2024

I made appointment for noon. When I got there, I was told it was a Drop OFF appt. I was disappointed, but they accommodated me. More

by norman_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 15, 2024

The staff are friendly and courteous. The service is timely. And now, they are offering Uber rides to and from the facility for longer repairs. No complaints. More

by Preferred Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
May 15, 2024

The Herson's sales team made the experience was pressure-free and painless. The staff was friendly and knowledgeable Even days after the purchase, they have taken the time to answer my questions More

by snew14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick
May 14, 2024

Great customer services from Jonathan De La Cruz Garcia. Jonathan made sure that whole purchasing process was as smooth as possible and explained everything about the van we were interested in. More

by cequintana86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan De La Cruz Garcia
May 14, 2024

Herson’s Kia Sales and Team listens to the customers needs and provides options on models and financing that in my case was highly satisfied- kudos to Ethel finance, Edwin the sales rep and Kevin the ma More

by MICHELEKOUADIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethel Powell Finance , Laura Ferguson, Garrick Rumley
May 14, 2024

Amazing experience! Knowledgeable, kind, fair and honest. I would definitely recommend anyone to Hersons! Ask for Ralph More

by jxljilth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph , Laura Ferguson, Garrick Rumley
May 14, 2024

Recently visited Herson's Kia a few times over the past month. The staff are friendly and knowledgeable. I worked directly with Matthew Hunter, first in looking at and test driving a hybrid SUV with my wif More

by 4NYYFANS In the DMV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hunter
May 14, 2024

I had it towed on Friday, and they first told me that it was in the body shop that was closed until Monday. I was very upset and told them I needed a car. None was available. I was notified Saturday afte More

by ILENEHOLLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember names.
October 22, 2023

My experience here was nothing short of amazing! Diego was very attentive and responsive.. I could go on and on, but if you visit this location, it’s a MUST you ask for Diego. So happy he’s located More

by J. Morris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego and Ethel
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