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Herson's Kia

Rockville, MD

4.6
443 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 443 reviews

May 21, 2024

Greeted as soon as I arrived. Service was explained to me and was completed in a time fashion. More

by mwapner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN
May 21, 2024

My Kia team provides excellent service and I’m very happy that I purchased my car here a year ago! From start to finish on any service needs, I hear friendly words and Receive professional assistance!! More

by NANCY.BAYERLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service concierge
May 21, 2024

The staff is really friendly and efficient . Feel very comfortable in the waiting area and there are no delays in their service. More

by enidtoledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know their names . But the services dept guy I believe is Arturo
May 20, 2024

Edwin has been wonderful! He even came in on his day off to give me a tutorial of the car's features. All the staff were very helpful in making my new car journey easy and pai More

by SUEKEVBEC
Recommend Dealer
Yes
Employees Worked With
Edwin Rodriguez
May 20, 2024

John Wyatt and Kevin McCarthy were fantastic! Went over several options for us on a new lease, found us a great deal, and worked with our budget. Great customer service and incredibly friendshi More

by kjn908
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wyatt, Kevin McCarthy
May 19, 2024

Zoe at Herson’s Kia was personable and easy to work with. I would recommend. More

by stephanie.salguero29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zoe
May 18, 2024

Excellent service all people over there are committed to serve the best service to the costumers More

by lucas.hp777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin , Laura Ferguson, Garrick Rumley
May 18, 2024

Test drive appointment easy. Test drive easy and prompt. Short wait for finance and easy final processing. Got the car in under 4 hours and Edwin drove it to my residence! More

by DARIGGS1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Rodriguez, Laura Ferguson
May 18, 2024

Hersons Kia managed to meet my needs and balance a fair price. James handled everything to my rapid-fire questions to my nitpick concerns without complaint and I couldn't be happier. More

by SAUNDCACHE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James, Kevin and Mr Flore, Laura Ferguson, Garrick Rumley
May 18, 2024

The car was ready when promised. The work was done in a professional manner. The staff was informative and courteous. More

by KENPARETZKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable. The car was repaired in the collusion center.
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