Back

Herson's Kia

Rockville, MD

4.6
391 Reviews
We Are Your Rockville, MD New and Certified Pre-owned Kia Dealership near Bethesda, Gaithersburg, Germantown, Silver Springs, Potomac, Clarksberg, Bowie, Frederick, North Potomac, Olney, Darnestown, Washington, Tysons Corner.
Contact Dealership

15531 Frederick Rd

Rockville, MD

20855

Directions

By Type

Showing 391 reviews

May 21, 2024

Exceptional customer service is why I return, but a recent appt was a poor experience More

by stevenkiviat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis at the front desk in the service department
May 20, 2024

Edwin has been wonderful! He even came in on his day off to give me a tutorial of the car's features. All the staff were very helpful in making my new car journey easy and pai More

by SUEKEVBEC
Recommend Dealer
Yes
Employees Worked With
Edwin Rodriguez
May 20, 2024

John Wyatt and Kevin McCarthy were fantastic! Went over several options for us on a new lease, found us a great deal, and worked with our budget. Great customer service and incredibly friendshi More

by kjn908
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wyatt, Kevin McCarthy
May 19, 2024

Zoe at Herson’s Kia was personable and easy to work with. I would recommend. More

by stephanie.salguero29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zoe
May 18, 2024

Hersons Kia managed to meet my needs and balance a fair price. James handled everything to my rapid-fire questions to my nitpick concerns without complaint and I couldn't be happier. More

by SAUNDCACHE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James, Kevin and Mr Flore
May 18, 2024

Test drive appointment easy. Test drive easy and prompt. Short wait for finance and easy final processing. Got the car in under 4 hours and Edwin drove it to my residence! More

by DARIGGS1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Rodriguez
May 18, 2024

Excellent service all people over there are committed to serve the best service to the costumers More

by lucas.hp777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin
May 18, 2024

The car was ready when promised. The work was done in a professional manner. The staff was informative and courteous. More

by KENPARETZKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable. The car was repaired in the collusion center.
May 16, 2024

Mathew Hunter was excellent in helping us identify the right car for our son. He listened to our needs and what we are asking for, did not show anything that we were not interested in and took the time to More

by manfred.cowan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Hunter worked with us.
May 15, 2024

The staff are friendly and courteous. The service is timely. And now, they are offering Uber rides to and from the facility for longer repairs. No complaints. More

by Preferred Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
...
36
...