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Herson's Kia

Rockville, MD

4.6
443 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 443 reviews

June 16, 2024

I had the most pleasant experience purchasing my 2024 Kia Carnival. Matt was awesome. He was knowledgeable and friendly...no pressure. I highly recommend them. More

by mrnastevens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hunter
June 16, 2024

Here you go, at least fifteen words written to meet your #$% requirement, is that enough? More

by JCLARK301
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan De La Cruz Garcia
June 16, 2024

Everyone was welcoming, Jonathan, Diego, Jazz were so helpful. Loved the atmosphere they have in the office. More

by guaga_2093
Recommend Dealer
Yes
Employees Worked With
Jonathan De La Cruz Garcia
June 16, 2024

Hard to get the appt. No heads up they were running over an hour late, so our plan to wait on site for the check-up wasn’t workable. Had to call twice snd talk to a manage More

by saira.chirico
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
June 16, 2024

I brought my Kia EV in for the "refill inverter coolant" recall (which I found out about on my own; I was never told by Kia). They did the coolant flush and one day later the warning was back on. They kept More

by CHRISTINE.BOZARTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
FYI I do not recognize the names of the employees I apparently worked with above., Laura Ferguson, Garrick Rumley
June 15, 2024

Great, friendly service. Checked the car over well and did necessary work. Updated the recall issues. More

by RICHARDOLIVERMAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
June 15, 2024

Great experience, highly recommend! James was great to work with and whole process was relatively quick! More

by Kevin
Recommend Dealer
Yes
Employees Worked With
James Goff, Jorge Cuevas
June 15, 2024

I have utilized both the service and sales department. Very impressed with staff. Excellent dealership! More

by Gil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Ulate
June 14, 2024

James was great. I love the Mazda. I'm thrilled with the purchase all together More

by marwartaco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
June 14, 2024

Pun:tual, alert and ready to engage any questions. Kept me.ingormed as to status and accurate in the time to completion. Well worth the drive from Baltimore, MD during rush hour More

by JERIVERAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision Center
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