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Herson's Kia

Rockville, MD

4.6
443 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 443 reviews

June 27, 2024

It is very efficient and responds quickly. Keep up the good work. My optima is doing well More

by FREDEVANS1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
June 26, 2024

Good price, high quality and fast services, I do recommend Hersons kiia. Great dealer in Rockville More

by baetafbf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Arturo, Laura Ferguson, Garrick Rumley
June 26, 2024

Servicing my car was very straight forward, staff was nice and I didn't wait beyond d my alloted time. More

by Ebs
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
June 25, 2024

5 Stars for Arturo! and his customer service. He's very kind. I purchased 2 FOBs for programming but I have to take one of the key FOBs back because a technician put my More

by V_RICE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
June 25, 2024

The actual repairs carried out on the car were good. My only complaint is that when I made the original appointment, I was told to bring the car in on a Saturday. On arrival I found that Saturday appo More

by dlbrett52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get the name of the person who made the original appt.
June 24, 2024

From start to finish, everyone I dealt with at Herson's Kia was friendly, insightful, knowledgable, professional and efficient. Excellent service from every sales person I encountered including John and Ge More

by lemanatos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wyatt, George, Ethel, Kevin Murphy (there were more, but I'm not remembering names!)
June 24, 2024

Great customer service. parts ordered for me prior to my appt . On time. Shuttled me to where I needed to go. More

by medicrt2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan, Laura Ferguson, Garrick Rumley
June 24, 2024

My car was finished with recalls before the given time over the phone. They keep you up to date with everything that's going on with your vehicle. More

by ANDREA2783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
June 23, 2024

I am confident about the repairs made . Mr. Arturo is very supportive regarding the customer 's service delivery.He used the service summary sheet to explain the work that was completed on More

by DQLULU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
.r. Arturo
June 23, 2024

Great deal and great service and great customer service and would tell everyone to buy a car from Herson Kia More

by DOUBLER1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
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