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Herson's Kia
Rockville, MD
392 Reviews
We Are Your Rockville, MD New and Certified Pre-owned Kia Dealership near Bethesda, Gaithersburg, Germantown, Silver Springs, Potomac, Clarksberg, Bowie, Frederick, North Potomac, Olney, Darnestown, Washington, Tysons Corner.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:30 PM
Tuesday 9:30 AM - 8:30 PM
Wednesday 9:30 AM - 8:30 PM
Thursday 9:30 AM - 8:30 PM
Friday 9:30 AM - 8:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 392 reviews
June 17, 2024
The Kia dealership was great to work with. The process was very efficient and quick. The process was very efficient and quick. More
by SHANNONE6
Verified Customer
June 17, 2024
All the staff is amazing they understand and help really well they explain and give good advice well they explain and give good advice More
by nathangoncalves1000
June 17, 2024
Always a pleasure working with Brian in the Service Department. He is patient and listens then gives answers that are clear and easy to understand. Department. He is patient and listens then gives answers that are clear and easy to understand. More
by kpk9dst92
Employees Worked With
June 16, 2024
I had the most pleasant experience purchasing my 2024 Kia Carnival. Matt was awesome. He was knowledgeable and friendly...no pressure. I highly recommend them. Carnival. Matt was awesome. He was knowledgeable and friendly...no pressure. I highly recommend them. More
by mrnastevens
Employees Worked With
Matthew Hunter
June 16, 2024
Hard to get the appt. No heads up they were running over an hour late, so our plan to wait on site for the check-up wasn’t workable. Had to call twice snd talk to a manage No heads up they were running over an hour late, so our plan to wait on site for the check-up wasn’t workable. Had to call twice snd talk to a manager to get an override on the appt so that we wouldn’t void our warranty for missed checkup. More
by saira.chirico
Employees Worked With
Service dept
June 16, 2024
I brought my Kia EV in for the "refill inverter coolant" recall (which I found out about on my own; I was never told by Kia). They did the coolant flush and one day later the warning was back on. They kept recall (which I found out about on my own; I was never told by Kia). They did the coolant flush and one day later the warning was back on. They kept the car in all day again and never called me about it. I tried getting in touch with service for the 30 minutes before closing, was told someone would call me, and no one did. I called back the next morning and was told they will do the recall again. They did it and two days later, the warning is back. This is a KNOWN ISSUE that hundreds of owners have and Kia does not have a good solution for it. More
by CHRISTINE.BOZARTH
Employees Worked With
Other Employees :
FYI I do not recognize the names of the employees I apparently worked with above.
