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Herson's Kia

Rockville, MD

Overview
Employees
Reviews
Vehicles
4.6
392 Reviews
We Are Your Rockville, MD New and Certified Pre-owned Kia Dealership near Bethesda, Gaithersburg, Germantown, Silver Springs, Potomac, Clarksberg, Bowie, Frederick, North Potomac, Olney, Darnestown, Washington, Tysons Corner.
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15531 Frederick Rd

Rockville, MD

20855

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Showing 392 reviews

June 21, 2024

Service area is organized, appreciate appointment process. FYI - waiting area is not good at all. TV on FULL blast - way too loud. Impossible to work, read, think. Ended up sitting outside in More

by CATHYNAJAR
Recommend Dealer
Yes
Employees Worked With
did not work with those people. no clue who helped me at check in/out.
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June 20, 2024

I bought my new KIA Sportage Hybrid. Edwin was very pleasant, professional and extremely knowledgeable, and patient. No high-pressure sales here at Herson's KIA. As our sales rep he prov More

by rhettavinson5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Rodriguez
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June 20, 2024

I had a very positive experience here . .communication was great and everyone was very helpful. More

by ALYSONLOBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 20, 2024

Ants all over the car, took it to service but the issue was never solved More

by AASAYYAD23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Ferguson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
2.0
This rating includes all reviews, with more weight given to recent reviews.
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June 19, 2024

Great service. No pressure. Listened to us and found the perfect vehicle. I highly recommend. More

by croft_c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Detrick
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June 19, 2024

The service assistant tried to add unnecessary work to my car service by wanting to charge me for air filters that were clean. My car only had 10,000 miles. Very disappointing… hard to trust the service for More

by TIOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
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June 19, 2024

On time service for 2 recalls. They even provided an Uber to pick me up (2 miles away) to get the car when it was done. More

by JSUZICH
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian
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June 19, 2024

I came for a routine oil change and upon returning home the oil leaked. I have a new Kia with about 15,000 miles. The oil leaked all over my driveway. I had to come back the next day and waited two hours f More

by DSBARRY2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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June 18, 2024

Great Service and very professional. Staff were always helpful and knowledgeable. They helped me with the functions of the car More

by leomorenoa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 18, 2024

I was pleased with the overall experience. Given my credit rating, I was hoping for a better interest rate, but otherwise everything went well. More

by shill14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph
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