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Herson's Kia

Rockville, MD

4.6
443 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 443 reviews

July 11, 2024

I didn’t have a good experienced buying my car at this location. They need to be more organized. More

by gmiranda52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Laura Ferguson, Garrick Rumley
July 11, 2024

James was great to work with . process was quick and efficient . We love the car . More

by lrykiel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Goff
July 10, 2024

Great service! Friendly and accommodating staff! I recently had to reschedule my appointment and they were super helpful! More

by VMDIAZ123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
July 09, 2024

Everyone was extremely knowledgeable and happy to answer all questions. There was no pressure and Jonathan and Edwin kept me up to date and informed about my car. Jonathan contacted me as soon as a potentia More

by jen7rose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan and Edwin
July 09, 2024

Very good and fast service, friendly front desk, easy to make appointment . Great job, thank you More

by ZINA_SHPAK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
July 08, 2024

Very simple and fair to deal with. Employees were courteous and professional. I didn’t feel like they were washing my time. More

by MDWALKERJR17
Recommend Dealer
Yes
Employees Worked With
Matt Hunter
July 08, 2024

Had the vehicle I was looking for on the lot and the negotiation and financing were quick and fair. James was my salesman and I would purchase from him again. More

by sian.scarfi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Goff
July 08, 2024

Didn't tell me it took about 3 hours. Budgets my time. I already replied to this More

by BANUDLE
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
July 07, 2024

Took two trips for the diagnostic to find the problem. Where very nice in not charging for first visit. Put the master mechanic one the problem the second time. Overall good service and timely. More

by 43cbdragons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
July 06, 2024

I enjoyed working with Josh as my salesman. He was fully engaged and stayed so for post-sale issues. F and I wrote up the sale with a far larger loan amount than I had discussed with Josh. More

by DDRISCOLL0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Detrick
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