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Herson's Kia

Rockville, MD

Overview
Employees
Reviews
Vehicles
4.6
391 Reviews
We Are Your Rockville, MD New and Certified Pre-owned Kia Dealership near Bethesda, Gaithersburg, Germantown, Silver Springs, Potomac, Clarksberg, Bowie, Frederick, North Potomac, Olney, Darnestown, Washington, Tysons Corner.
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15531 Frederick Rd

Rockville, MD

20855

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Showing 391 reviews

August 18, 2024

I have had the worst experience practically every time I am at the dealership. The lack of customer service from the call to the service center by the customer service team to the lack of experience by the More

by ARIVAS0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo
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August 17, 2024

Great job! Very professional and polite. Completed the job in the time frame they said. More

by FLOTAL1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember anyone's name
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August 17, 2024

Muy bueno el servicio trabajo muy fino estoy muy contenta con la calidad de trabajo More

by Yanethzuniga08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika
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August 16, 2024

The experience was very good. We got clear answers to our questions, and the sales personnel were not pushy. Once we had made a decision to purchase a pre-owned car the paperwork More

by rkvam
Recommend Dealer
Yes
Employees Worked With
Josh, Diego
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August 16, 2024

Jeffrey was very helpful and knowledgeable. The whole transactions was a pleasurable experience. Will go back the for the next vehicle. More

by Ehbloomer
Recommend Dealer
Yes
Employees Worked With
Jeffrey
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August 15, 2024

Personnel is friendly and seem to be eager to help customers. They keep the appointments on time . More

by enidtoledo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not seen management or sales department this time
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August 15, 2024

the KIA service is GREAT The service specialist that helped me was super -- he was helpful and very cordial, and this is the only place I will have work done on my cars. More

by gfmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 15, 2024

Great services. Helped me get the right car for me. They also let me test drive other cars. More

by floresjc0330
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac
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August 14, 2024

The service was quick, the waiting room comfortable and friendly service was provided to all. More

by 2copley2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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August 14, 2024

One of the best dealers in the area, they save your time and money with excellent service. The management and the staff very helpful. This my second car from there More

by ahmadalharisjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac
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