Herrnstein of Waverly

I'm from Florida. I travel for work and needed a recall fixed. The Guy at service desk was amazing! For being a stranger to me prior to walking in once I left I felt l I travel for work and needed a recall fixed. The Guy at service desk was amazing! For being a stranger to me prior to walking in once I left I felt like I had made a friend! Thank you for the experience because you don't get that in Florida! More

The people are very friendly and helpful. Had very good service yesterday. Will do business with them agaib. Had very good service yesterday. Will do business with them agaib. More

Problem was fixed but hourly labor rate is extremely high. Will have additional services done somewhere else high. Will have additional services done somewhere else More

The staff was very friendly and inviting. Sadie our representative was very upfront and I will be asking for her further down the road if I ever want to upgrade. Sadie our representative was very upfront and I will be asking for her further down the road if I ever want to upgrade. More

Hernsteins is the best. The employees are friendly and kind. Danny Boggs sold me my car. The deal doctor knows his stuff. If you need a car Danny is the man to talk to. I've The employees are friendly and kind. Danny Boggs sold me my car. The deal doctor knows his stuff. If you need a car Danny is the man to talk to. I've bought my last four cars from Danny and he always treats me right and gets the best deal possible. Highly recommend them. More

Started off at another dealership and walked out. Called Herrnstein and have had nothing but good customer service! Called Herrnstein and have had nothing but good customer service! More

Took forever to get a call back, and had nothing but problems the whole time my car was there. The people were nice, but outside of that I will never go back to them again. problems the whole time my car was there. The people were nice, but outside of that I will never go back to them again. More

Got to the dealership and as soon as I walked they immediately asked me what I needed took my keys and told me they’d get it done. and did the maintenance…I say I wasn’t even there 30 minutes and they immediately asked me what I needed took my keys and told me they’d get it done. and did the maintenance…I say I wasn’t even there 30 minutes and they were done Extremely Satisfied More

The person I was in contact with about my truck was very good to keep me up to date about when parts were coming in and when my truck would be finished. good to keep me up to date about when parts were coming in and when my truck would be finished. More

Steve was super nice and helpful. The problem was diagnosed and fixed promptly and I was able to pick up my car in less than an hour. Would definitely go back if necessary! The problem was diagnosed and fixed promptly and I was able to pick up my car in less than an hour. Would definitely go back if necessary! More