Herrin-Gear INFINITI
Jackson , MS
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SERVICES PROVIDED AT HERRIN GEAR Services were provided in a professional, competent and friendly manner. Service Representative was on hand and explained services prior to implement Services were provided in a professional, competent and friendly manner. Service Representative was on hand and explained services prior to implementation. Upon completion of service, service representative explain the invoice which was as he had projected prior to services being rendered. More
New car purchase Great experience they could not have made it easier!! Very accommodating and extremely friendly. It was pleasurable dealing with a car dealership th Great experience they could not have made it easier!! Very accommodating and extremely friendly. It was pleasurable dealing with a car dealership that appreciates my businesses More
Exceptional Service We've always appreciated the exceptional customer services we've experienced at this dealership whether sales or service. This. visit was no different We've always appreciated the exceptional customer services we've experienced at this dealership whether sales or service. This. visit was no different! We came in for service at 4 pm and they had us out by 4:45. Service was prompt and courteous More
Schedule Appointments Make A World of Difference I really appreciate this service department. The service technician was excellent as he explained the issue with my vehicle. I had a local company per I really appreciate this service department. The service technician was excellent as he explained the issue with my vehicle. I had a local company perform an oil change on my car which was a terrible mistake so I had to take it in to Herrin Gear to get the Skid Plates align correctly. I will not make that mistake again. Make an appointment, you'll get right in! More
Very professional I purchased the vehicle online. The drivers delivered my vehicle and documents. It was a very pleasant experience. The whole team was professional I purchased the vehicle online. The drivers delivered my vehicle and documents. It was a very pleasant experience. The whole team was professional and courteous. More
excellent shopping experience everyone (salesperson, financial person and general sales mgr were very friendly, helpful and just "downright" nice...Liked the shopping experience ve everyone (salesperson, financial person and general sales mgr were very friendly, helpful and just "downright" nice...Liked the shopping experience very much.....Also love the infiniti qx 50... More
Great Job fron Start ti Finish So far I have received great service only problem is I had to go on line to get a coupon for saving other than that everything was Great So far I have received great service only problem is I had to go on line to get a coupon for saving other than that everything was Great More
Oil change and tire rotation The experience was outstanding and moved along in a timely manner. It was my first time there , to have my car serviced. The next time I will reserve The experience was outstanding and moved along in a timely manner. It was my first time there , to have my car serviced. The next time I will reserve a car. More
worst infiniti dealership ever had to deal with I've owned Infiniti since 2003, this is the third dealership I have dealt with in 3 states. Worst experience of the three. Long wait times if you wa I've owned Infiniti since 2003, this is the third dealership I have dealt with in 3 states. Worst experience of the three. Long wait times if you wait on it for oil change (2+hrs), drop off, no follow up phone call. Of the 6 or so times I've been in for service, I only remember 1 time having a good experience, nice service adviser, etc. Unfortunately he was only there the one time, must have moved on. More
My experience was excellent. Upon arriving I was greeted in a polite and professional manner. In choosing to leave my vehicle, Mr Coleman made arrangements for me to be dropped of Upon arriving I was greeted in a polite and professional manner. In choosing to leave my vehicle, Mr Coleman made arrangements for me to be dropped off, so that I could proceed with my day; additionally I was informed of the services that would be performed to correct the problem/concerns that I had about my vehicle. Picking up my car later that evening, I was pleased to have had it cleaned and my problen solved. My overall experience was quite pleasing> More