Back

Herrin-Gear INFINITI

Jackson , MS

4.9
926 Reviews
Contact Dealership

1685 High Street

Jackson , MS

39202

Directions

By Type

Showing 926 reviews

April 25, 2026

Patrick is awesome he kept me posted on everything that was going on with my vehicle. I was very pleased with him. More

by sheliagraves1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
April 15, 2026

LaThario listened to what I was looking for, showed me what was available and guided me through the process without being pushy at all. Definitely recomend.. More

by martimarsh79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaThario
Apr 21, 2026 -

Herrin-Gear INFINITI responded

Thank you so much for the outstanding 5-star review! We truly appreciate you choosing Herrin-Gear INFINITI in Jackson, Mississippi, and we’re thrilled to hear that Lathario listened closely to what you were looking for and guided you through the process without any pressure. That’s exactly the kind of customer-focused experience we strive to deliver. Your perfect ratings for price transparency, purchase time, and finance experience mean a great deal to our entire team. Thank you as well for the strong recommendation — it means everything to us. We appreciate your business and look forward to serving you again in the future! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

April 07, 2026

The dealership always takes care of my car as promised on time. This particular visit, they were able to squeeze me in with short notice and did a quality job. More

by Kelsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlancia
Apr 14, 2026 -

Herrin-Gear INFINITI responded

Kelsey, thank you so much for the outstanding 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we’re grateful for your continued trust in our team. It means a great deal to hear that we consistently take care of your vehicle as promised and on time. We’re especially glad we were able to accommodate you on short notice while still delivering quality workmanship and excellent communication. Your perfect scores across price transparency, service time, workmanship, and communication mean a lot to us. Thank you again for your loyalty, and we look forward to serving you again at your next visit! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

April 03, 2026

It was fast service, exceptional service provided while I waited for my vehicle to be serviced. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Apr 14, 2026 -

Herrin-Gear INFINITI responded

Ken, thank you so much for the outstanding 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we’re glad to hear your experience was both fast and exceptional while you waited. Providing efficient, high-quality service without compromising the customer experience is always our goal. Your perfect scores for price transparency, workmanship, service time, and communication mean a great deal to our entire team. Thank you again for your business, and we look forward to assisting you again at your next visit! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

March 17, 2026

The atmosphere was great. Everyone was so nice and helpful. Overall the customer service experience was great!!! More

by smnthsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Mar 22, 2026 -

Herrin-Gear INFINITI responded

Thank you so much for the wonderful 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we’re glad to hear you enjoyed the atmosphere and found our team to be nice and helpful. Creating a welcoming environment and delivering great customer service is exactly what we strive for every day. Thank you as well for your detailed feedback on communication, workmanship, and price transparency — that means a great deal to our team. We also appreciate your note on service time and will continue working to make every visit as efficient as possible. Thank you again for your support, and we look forward to serving you again! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares.

March 17, 2026

Patrick was an amazing representative, from check-in to checking out. Everything was amazing and wonderful . More

by jessicacarter955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Mar 22, 2026 -

Herrin-Gear INFINITI responded

Jessica, thank you so much for the incredible 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we’re thrilled to hear that Patrick provided such an amazing experience from check-in to check-out. Delivering a seamless, professional, and enjoyable visit is exactly what we strive for. Your perfect ratings for communication, service time, workmanship, and price transparency mean a great deal to our entire team. Thank you again for your trust and for recognizing Patrick’s dedication to exceptional customer care. We look forward to serving you again! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

March 17, 2026

Customer service was great! ! Very appreciative my family has been apart of Herring Gear dealership for decades. More

by Jaydon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in service
Mar 22, 2026 -

Herrin-Gear INFINITI responded

Jaydon, thank you so much for the 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we’re honored to have been a part of your family’s experience for decades. That kind of long-term relationship means a great deal to our entire team. We’re glad to hear you received great customer service, and we appreciate your feedback on communication, workmanship, and price transparency. We also value your note on service time and will continue working to make every visit as efficient as possible. Thank you again for your continued trust and support — we look forward to serving you and your family for many more years to come! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

March 12, 2026

Patrick in the service department goes above and beyond for his clients. He rolls out the red carpet to great customer service. If you’re lucky, you make get to hear him sing a line or two. It isn’t a show More

by Connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Stephenson
Mar 19, 2026 -

Herrin-Gear INFINITI responded

Constance, thank you so much for the incredible 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and thank you for taking the time to recognize Patrick in such a meaningful way. Going above and beyond for our customers is exactly the standard we strive for, and it’s wonderful to hear how Patrick’s professionalism, attention to detail, and genuine personality made such a positive impact on your visit. Providing great service while making customers feel respected, informed, and even able to smile during their visit is what great service is all about. Your kind words about Patrick and our Service Team mean a great deal to all of us. Thank you again for your trust and support. We look forward to serving you again! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

March 08, 2026

The salesmàn we delt with was the greatest,l wóuld híghly recomeñd him ànd the dealership. More

by dearj
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ñíck Çarey
Mar 14, 2026 -

Herrin-Gear INFINITI responded

Dearj, thank you so much for the 5-star sales review! We truly appreciate you choosing Herrin-Gear INFINITI in Jackson, Mississippi, and we’re thrilled to hear you had such a great experience. Thank you for recognizing Nick Carey for providing excellent service and making your purchase such a positive one. Your recommendation means a great deal to our entire team. Thank you again for your business, and we look forward to serving you again in the future! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

March 05, 2026

I brought my car in for a recall notice for the oil pan. Everything went well and my oil pan was found to he good. Jerry Jones was my service attendant and he did a good job at keeping me informed about my More

by Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
Mar 09, 2026 -

Herrin-Gear INFINITI responded

Ali, thank you for the 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi for your oil pan recall inspection. We're glad to hear everything went smoothly and that your vehicle checked out well. Thank you for recognizing Jerry Jones for keeping you informed throughout the process. Clear communication and making sure our guests feel confident about their vehicle's condition are very important to our team. Thank you again for your trust, and we look forward to assisting you again whenever you need us. Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

1
...