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Herrin-Gear INFINITI

Jackson , MS

4.9
936 Reviews
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1685 High Street

Jackson , MS

39202

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Showing 936 reviews

July 02, 2026

My advisor, Patrick, was incredibly personable and accommodating and provided me updates on the service. More

by Chbyrd1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick (Advisor)
June 26, 2026

I had a great experience with Herrin Gear Infinity. Krishenia was great at explaining all the details of the car I picked out. Everyone there was really nice, and helpful. Would recommend to anyone. More

by tcbbrown1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Krishenia Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Chanbers
Jul 01, 2026 -

Herrin-Gear INFINITI responded

Thank you so much for taking the time to share your experience! We truly appreciate you choosing Herrin-Gear INFINITI in Jackson, Mississippi, and we're delighted to hear you had a great experience purchasing your vehicle from us. Thank you for recognizing Krishenia Greenwood for taking the time to thoroughly explain the features of your vehicle and for making the buying process enjoyable. We're also grateful for your kind words about Antonio Chambers and the rest of our team. Providing transparent pricing, helpful guidance, and a welcoming atmosphere is exactly what we strive for. Congratulations on your vehicle purchase! Thank you for your recommendation and for trusting our team. We look forward to serving you for many years to come. Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX65 QX80 #HGCares

June 24, 2026

Great. I waited a long while but cs was great. Tricia and her mentor awesome. More

by Loretta Hollingbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia and J.
Jul 01, 2026 -

Herrin-Gear INFINITI responded

Loretta, thank you so much for the wonderful 5-star review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we're delighted to hear you had a great experience with our team. Thank you for recognizing Tricia and J. for providing awesome customer service. We’re proud of the care and professionalism our team brings to every customer interaction. We also appreciate your patience during your visit. While we're glad our customer service made a positive impression, we know your time is valuable and are continually working to improve our efficiency while maintaining the quality of service our customers expect. Thank you for your recommendation and for trusting us with your vehicle. We look forward to serving you again on your next visit! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX65 QX80 #HGCares

June 16, 2026

Johnny at Herrin-Gear INFINITI went above and beyond to help me get a vehicle within my budget. It was an easy fast process. More

by candymarie6977
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Grishby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2026 -

Herrin-Gear INFINITI responded

We truly appreciate you choosing Herrin-Gear INFINITI in Jackson, Mississippi, and we're thrilled to hear that Johnny Grishby went above and beyond to help you find a vehicle that fit your budget. Providing a transparent, efficient, and stress-free buying experience is exactly what we strive for, and we're delighted to know your purchase process was both easy and fast. We'll be sure to share your kind words with Johnny—he'll truly appreciate the recognition. Congratulations on your vehicle purchase! Thank you for your business, your recommendation, and for taking the time to share your experience. We look forward to serving you for many years to come. Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX65 QX80 #HGCares

June 12, 2026

Patrick is the best! He is caring and very knowledgeable. He always takes care of me. I have not in the past had any good experiences with the other guy but since I had h More

by pamrchristian64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick and Teresa
Jul 01, 2026 -

Herrin-Gear INFINITI responded

Thank you so much for the wonderful 5-star review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we're thrilled to hear about your experience with Patrick. Thank you for recognizing Patrick's caring attitude, professionalism, and knowledge. Building lasting relationships and providing consistent, dependable service are exactly what we strive for, and we're grateful to know he has earned your trust. We also appreciate your kind words about Teresa and her support during your visit. Your feedback means a great deal to our team, and we'll be sure to share your comments with Patrick and Teresa. Thank you for your continued business and for taking the time to share your experience. We look forward to serving you again on your next visit! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX65 QX80 #HGCares

June 03, 2026

My salesman was Lathario, and he made my entire experience absolutely seamless. I called the dealership interested in purchasing the brand-new QX65, and from start to finish, he provided exceptiona More

by AshleighLaurenQuinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lathario Barnes
Jun 05, 2026 -

Herrin-Gear INFINITI responded

Ashleigh, thank you so much for the outstanding 5-star review! We truly appreciate you choosing Herrin-Gear INFINITI in Jackson, Mississippi, for the purchase of your new INFINITI QX65. We’re thrilled to hear that Lathario Barnes made your entire experience seamless from start to finish. Providing exceptional customer service, transparent communication, and a smooth purchase process is exactly what we strive for, and we're especially pleased to hear that the vehicle delivery to your home exceeded your expectations. Going the extra mile for our customers is something we take great pride in. Thank you for recognizing Lathario’s dedication and professionalism, and for awarding perfect scores for your sales, trade-in, finance, and overall purchase experience. Congratulations on your new QX65! We sincerely appreciate your recommendation and look forward to serving you for many years to come. Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX65 QX80 #HGCares

June 03, 2026

My salesman was Lathario, and he made my entire experience absolutely seamless. I called the dealership interested in purchasing the brand-new QX65, and from start to finish, he provided exceptiona More

by AshleighLaurenQuinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lathario Barnes
Jun 05, 2026 -

Herrin-Gear INFINITI responded

Ashleigh, thank you so much for the fantastic 5-star review! We truly appreciate you choosing Herrin-Gear INFINITI in Jackson, Mississippi, for the purchase of your new INFINITI QX65. We’re thrilled to hear that Lathario Barnes made your experience absolutely seamless and provided exceptional customer service throughout the entire process. From your initial phone call to the delivery of your new vehicle, our goal is to make every step easy, transparent, and enjoyable. We’re especially proud that Lathario went above and beyond by arranging delivery two hours away on a Sunday to ensure you received the experience you deserved. Thank you for your recommendation and for recognizing Lathario’s dedication, professionalism, and commitment to customer satisfaction. Congratulations on your new QX65, and welcome to the Herrin-Gear INFINITI family! We appreciate your business and look forward to serving you for years to come. Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX65 QX80 #HGCares

May 17, 2026

Great customer service and clean waiting area. Will be back here. Highly recommended place to get service done More

by Helen81002000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
May 22, 2026 -

Herrin-Gear INFINITI responded

Helen, thank you so much for the wonderful 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we’re thrilled to hear you enjoyed our great customer service and clean waiting area. Creating a comfortable, welcoming environment while delivering quality service is exactly what we strive for every day. Thank you for recognizing Patrick and our Service Team, and we sincerely appreciate your recommendation and your trust in us for your vehicle service needs. We look forward to assisting you again on your next visit! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

May 09, 2026

Patrick was Very Professional and knowledgeable! I would send anyone to him for Service & Advice. Very Nice person!!!! More

by edwardmorris511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
May 21, 2026 -

Herrin-Gear INFINITI responded

Edward, thank you so much for the outstanding 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we’re thrilled to hear that Patrick provided such professional and knowledgeable service during your visit. Keeping our customers informed and delivering a great overall experience is exactly what we strive for every day. Your recommendation means a great deal to us, and we appreciate your kind words about Patrick and the care he provided. Thank you again for your business, and we look forward to assisting you again on your next visit! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

May 01, 2026

Friendly and professional staff. Clean and efficient. Overall best service, snacks and drinks in town. More

by rebecca.asmith
Workmanship
Recommend Dealer
Yes
Employees Worked With
Trish
May 18, 2026 -

Herrin-Gear INFINITI responded

Rebecca, thank you so much for the wonderful 5-star service review! We truly appreciate you choosing Herrin-Gear INFINITI Service in Jackson, Mississippi, and we’re thrilled to hear you found our team friendly, professional, and efficient. Providing a clean, welcoming environment — along with a comfortable lounge experience — is something we take great pride in. Thank you for recognizing Trish for her great work, and we’re glad you enjoyed the added touches like snacks and drinks during your visit! We appreciate your recommendation and your business. We look forward to assisting you again at your next visit! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

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