Herrin-Gear INFINITI

Why I now get my car serviced at the dealership I've never been a dealership service individual, but after my various experiences with HG, specifically my service consultant, Mr. Randy, I would not I've never been a dealership service individual, but after my various experiences with HG, specifically my service consultant, Mr. Randy, I would not think of going elsewhere. More

Excellent Service I brought my Q60 in because of a rattling sound coming from the passenger rear area. I knew there was a chance that the service tech would not hear i I brought my Q60 in because of a rattling sound coming from the passenger rear area. I knew there was a chance that the service tech would not hear it, because it sometimes would not make the noise. After a 2nd road trip with the service tech, he figured it out and promptly took care of it. They also performed a few other services that needed addressing that I was not even aware of. I really appreciated the amount of time and diligence that everyone took to correct issues. Would highly recommend! More

Excellent My visit was handle with professionalism and the timely manner was excellent. I will and would recommend this Service to all that has Infiniti. Quincy My visit was handle with professionalism and the timely manner was excellent. I will and would recommend this Service to all that has Infiniti. Quincy always provides top and professional service More

regular service for my FX35 I have had my car serviced now for 6 years and my service tech has done a wonderful job every service call good job keep up the good service. I have had my car serviced now for 6 years and my service tech has done a wonderful job every service call good job keep up the good service. More

Samona was extremely courteous and helpful I was offered a free oil change and came in for that. Multi point check showed I needed a couple of things but can not afford them right now. I will I was offered a free oil change and came in for that. Multi point check showed I needed a couple of things but can not afford them right now. I will be back soon. More

Excellent Customer Service Mr. Walker is always very courteous and professional. Scheduling appointments are very convenient. Wait time is reasonable. Outstanding waiting are Mr. Walker is always very courteous and professional. Scheduling appointments are very convenient. Wait time is reasonable. Outstanding waiting area. Neat and clean with refreshments while waiting. More

Great service! On a rainy Friday, my windshield wipers stopped working. I was able to get in and out and get it fixed on Saturday morning. The service was excellent On a rainy Friday, my windshield wipers stopped working. I was able to get in and out and get it fixed on Saturday morning. The service was excellent and the complimentary items made my short wait even more comfortable. More

Brakes Quincy always takes care of me. His service is excellent and he makes sure I am comfortable for duration of experience. My car needed immediate attent Quincy always takes care of me. His service is excellent and he makes sure I am comfortable for duration of experience. My car needed immediate attention and Q made it happen. More

Warranty service The drop off & pick up of my vehicle was seamless. I dropped my car off on my way into work that morning & picked it up at lunch the next day. There The drop off & pick up of my vehicle was seamless. I dropped my car off on my way into work that morning & picked it up at lunch the next day. There was absolutely no wait time to delay me either time. They also had a nice loaner car for me to use while my vehicle was being worked on. Triston was excellent & a joy to work with. She kept me updated with everything that was going on. More

Handled our request in professional manner Left car for estimate on air conditioning repair. Friendly service and quick response. Always have had great service here. Unfortunately estimate wa Left car for estimate on air conditioning repair. Friendly service and quick response. Always have had great service here. Unfortunately estimate was more than expected More