Herrin-Gear INFINITI
Jackson , MS
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Bebeficial My car was making a noise and was fixed in no time Also had a recall and that was fixed also no problems when I was done My car was making a noise and was fixed in no time Also had a recall and that was fixed also no problems when I was done More
They know what they are doing and they do it well. I have used Herrin-Gear multiple times for various maintenance items (e.g., brakes, oil change, etc.). The most recent visit as well as the previous, I have used Herrin-Gear multiple times for various maintenance items (e.g., brakes, oil change, etc.). The most recent visit as well as the previous, I asked them to check some items regarding braking. They could have told me that multiple repairs were required, but instead told me that I did not need to make any changes yet. They were and are honest. Thus, when they tell you certain repairs are needed, listen to them because the repairs are indeed necessary. Their work is superior and professional. I have two vehicles that I take to them. They are expensive, but you get what you pay for. Expertise that knows the Infinitis inside and out. More
Perfect. Quick response to my needs. Great service writer. Best service writer Randy.. Quick and freindly service. Great facility and staff. Repairs completed before time promised. So clean! ! All staff eage Best service writer Randy.. Quick and freindly service. Great facility and staff. Repairs completed before time promised. So clean! ! All staff eager to assist me. More
Very pleasant experience! I had to have an oil change and break job. Simona was the best service rep I have ever had. She was very friendly, knowledgeable, and prompt. I had to have an oil change and break job. Simona was the best service rep I have ever had. She was very friendly, knowledgeable, and prompt. More
Oil change Quick and friendly are the words to describe the service that were provided from Ms. Gray at Herrin-Gear Infiniti. Will return for other services of m Quick and friendly are the words to describe the service that were provided from Ms. Gray at Herrin-Gear Infiniti. Will return for other services of my vehicle. More
Reprogramming Very quick and nice service. I liked the personal. I did not like the price but it could have been worse. I learned a lesson. Very quick and nice service. I liked the personal. I did not like the price but it could have been worse. I learned a lesson. More
Regular Maintenance with Finesse Samona provided excellent customer service. She got me in and out in no time! Her warm smile, pleasant personality, and knowledge made an experience Samona provided excellent customer service. She got me in and out in no time! Her warm smile, pleasant personality, and knowledge made an experience that I normally dread, one I will look forward to in the near future. More
very pleased I was very pleased with the service that I received when I took my car to be serviced. The quality of work and the people are exceptional. I had no I was very pleased with the service that I received when I took my car to be serviced. The quality of work and the people are exceptional. I had no problems. More
Excellent staff that go above and beyond for their customers. I’ve been a customer for many years and I continue to drive Infiniti brand because of the excelle staff that go above and beyond for their customers. I’ve been a customer for many years and I continue to drive Infiniti brand because of the excellent customer service this dealer provides. More
Oil change I am treated very well always someone to meet me to get my keys and service is done in a very timely fashion use them every time I am treated very well always someone to meet me to get my keys and service is done in a very timely fashion use them every time More