Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Herrin-Gear INFINITI

Jackson , MS

Overview
Reviews
Vehicles
4.8
881 Reviews
Contact Dealership
View Awards

1685 High Street

Jackson , MS

39202

Directions

By Type

Showing 881 reviews

August 08, 2025

The salesman and the financial person really are there to assist you with all your needs. They work even after you go home and back. More

by Mamie Creswell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
COCO And Athoney
Report | Print
August 07, 2025

Terrance is a phenomenal person. His knowledge of the amenities was exceptional. He went above and beyond by assisting in the return of my rental. He is the best salesman I have ever More

by preciousljohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance Burnett and Antonio Chambers
Report | Print
July 30, 2025

Professional courtesy excellent good good service to to to to too to to 8 9 More

by Gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Report | Print
Aug 01, 2025 -

Herrin-Gear INFINITI responded

Thank you for the 5-star rating and for sharing your positive feedback! We're proud to provide professional, courteous, and efficient service here at Herrin-Gear INFINITI. Whether you're visiting for routine maintenance or more in-depth vehicle care, our INFINITI-certified service team is dedicated to ensuring every customer enjoys a premium, hassle-free experience. We appreciate you choosing us to keep your INFINITI running at its best and look forward to continuing to serve you with excellence. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

July 03, 2025

Taryn always exhibits excellence and is very thorough from beginning to end for car services rendered. More

by rlsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taryn
Report | Print
Jul 09, 2025 -

Herrin-Gear INFINITI responded

Thank you for the outstanding 5-star review! We’re thrilled to hear that Taryn continues to deliver excellence and thorough care during your visits to Herrin-Gear INFINITI. Her commitment to providing a seamless, top-tier service experience reflects the level of quality and attention our INFINITI owners deserve. Whether you're here for routine maintenance or detailed diagnostics, our goal is to keep your INFINITI performing at its best while delivering personalized service every step of the way. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

June 06, 2025

This bunch is knowledgeable and helpful! second qx60 purchased there/service is excellent (Tricia)!! Would recommend every day👏👏👏 More

by Jf66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia
Report | Print
Jun 12, 2025 -

Herrin-Gear INFINITI responded

Thank you for your glowing 5-star review and for choosing Herrin-Gear INFINITI once again for your second INFINITI QX60 purchase! We're thrilled to know our knowledgeable and helpful sales team, along with Tricia’s excellent service, made your experience exceptional from start to finish. Repeat customers like you are the heart of our dealership, and your recommendation means the world to us. We're proud to offer an outstanding car buying and ownership experience right here in Jackson, Mississippi. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

May 25, 2025

My Appointment time was accurate. I am please with my service each visit they get you and out in a timely manner .You dont have to sit and wait they provide transportation to where More

by Faye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Report | Print
May 30, 2025 -

Herrin-Gear INFINITI responded

Thank you for the outstanding 5-star review! We’re proud to hear that your service appointments at Herrin-Gear INFINITI consistently meet your expectations—from accurate scheduling to efficient turnaround times. Providing timely, professional service along with complimentary transportation is just one of the ways we prioritize convenience and customer satisfaction. Your continued trust means everything to our team, and we’re committed to keeping your INFINITI running at its best. We appreciate your support and look forward to serving you again soon. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

April 18, 2025

Great service, I called about my screen going black in my 2025 qx80. Taryn did an amazing job getting me in and out and getting my problem fixed. More

by Fancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taryn Williams
Report | Print
Apr 20, 2025 -

Herrin-Gear INFINITI responded

Thank you for the excellent 5-star review! We’re so glad to hear that Taryn delivered the outstanding service experience you deserve. At Herrin-Gear INFINITI, we understand how important it is to resolve issues quickly—especially with advanced technology like the digital display in your 2025 QX80. Taryn’s quick action and commitment to customer satisfaction reflect our dedication to keeping your INFINITI performing at its best. We appreciate your trust and look forward to continuing to serve all your automotive needs. Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

April 17, 2025

Great service from salesman and other staff. Friendly and courteous, very knowledgeable. Answered all my questions and provided information on areas that were available to use in the future. More

by bmterrell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Boteler
Report | Print
Apr 20, 2025 -

Herrin-Gear INFINITI responded

Thank you for the outstanding 5-star review! We’re thrilled to hear that your experience with our sales team at Herrin-Gear INFINITI was friendly, informative, and professional from start to finish. Our staff takes great pride in delivering a no-pressure, luxury car-buying experience—answering every question and ensuring you feel confident and comfortable. It’s always our goal to provide expert guidance not just during the sale, but also by highlighting all the INFINITI ownership benefits available to you. We truly appreciate your business and look forward to serving you again! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

April 13, 2025

Very welcoming! ! Dealership every one was very hopeful. Very knowledgeable and they made my purchasing experience extremely easy More

by shantrellcavett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Montgomery, Antonio Chambers, Lathario Barnes
Report | Print
Apr 16, 2025 -

Herrin-Gear INFINITI responded

Thank you for the outstanding 5-star review! We’re thrilled to hear that your experience with our sales team at Herrin-Gear INFINITI was welcoming, knowledgeable, and seamless from start to finish. Our goal is to make your car-buying journey as smooth and enjoyable as possible, and we’re proud to offer a pressure-free environment with a team that truly knows the INFINITI brand inside and out. We appreciate your trust in us and are honored to have helped you find the perfect vehicle. Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares.

March 30, 2025

Friendly people down to earth, randy very helpful right on what's needed and future More

by charlesp1187
Recommend Dealer
Yes
Employees Worked With
Randy Walker, Samantha Busby, Payne Tyer
Report | Print
Apr 01, 2025 -

Herrin-Gear INFINITI responded

Thank you for your 5-star review! We’re delighted to hear that Randy, Samantha, and Payne provided you with a friendly, down-to-earth, and helpful service experience at Herrin-Gear INFINITI. Our team is committed to delivering expert care and clear communication to ensure your INFINITI stays in peak condition. We appreciate your trust and look forward to serving you again! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

1
2
...
89