Heritage Volkswagen Catonsville

Excellent Service I recently purchased a brand new 2016 VW Golf Gasoline Sportwagen from Russel Volkswagen and was very pleased with the kind of personal attention I re I recently purchased a brand new 2016 VW Golf Gasoline Sportwagen from Russel Volkswagen and was very pleased with the kind of personal attention I received. Although I was completely satisfied with the very low-mileage, very comfortable and very economical diesel 2010 Jetta Sportwagen I already owned, I was concerned about its resale value in the future. Richie Ramkelawan was both knowledgeable and helpful in enabling me to decide to take advantage of both the significant value still remaining in my Jetta and the very limited-time bonus of $2,000 available. More

Great Experience Very Kind and Polite!!! My car was totaled and needed a new car. I must say that Richie and Armondo were really great to work with. I had a budget that I did not want to go o My car was totaled and needed a new car. I must say that Richie and Armondo were really great to work with. I had a budget that I did not want to go over and it did not. It was less than what I wanted to pay monthly. Richie is a very patient person and helps you all the way, he goes above and beyond to get you what you need. I will recommend that you ask for Richie at Russel VW if you need a car. More

Great car buying experience It's always going to be a hassle when you're buying a car, but dealing with the crew at Russel is as good I could expect. You're dealing with salemen, It's always going to be a hassle when you're buying a car, but dealing with the crew at Russel is as good I could expect. You're dealing with salemen, of course, and they want to sell you something, but they're not overly pushy. I was impressed with their knowledge of the process of handling my trade-in, and getting the paperwork taken care of. When I showed them my options for financing over the internet, they were able to get me a financing price in the same range. Knowledgeable, helpful staff. More

An Exceptional Car Buying Experience I highly recommend working with Richie at Russel Volkswagen. I recently purchased a vehicle from the dealership and it was the most pleasant dealershi I highly recommend working with Richie at Russel Volkswagen. I recently purchased a vehicle from the dealership and it was the most pleasant dealership experience I've ever had. Richie was very professional and friendly in helping us to find a vehicle that works for us. I've recommended many friends and co-workers to stop by Russel Volkswagen when they're in need of a vehicle. More

Best Buying Experience Possible I visited Russel Volkswagen on the 16th, looking to purchase a new 2016 GTI. It was my first car buying experience and the team at Russel was more tha I visited Russel Volkswagen on the 16th, looking to purchase a new 2016 GTI. It was my first car buying experience and the team at Russel was more than helpful! Richie, the salesman, was fantastic. He was knowledgeable and had a great attitude. He was not pushy and truly put the customer first. Armando G., the sales manager, was also present and a pleasure to work with. He was a true gentlemen and made sure I was having a great experience. Thanks to their work, I was able to walk out with the car of my dreams as a very happy customer. If you're looking for a dealership that is easy to work with and cares deeply about customer relationships, this is it. Ask for Richie and Armando and you won't be disappointed! More

Awesome Car Buying Experiece Richie was a great sales rep. Everyone we spoke with at the dealership was awesome! Best car buying experience I have had! Now I am driving a new VW P Richie was a great sales rep. Everyone we spoke with at the dealership was awesome! Best car buying experience I have had! Now I am driving a new VW Passat! It is great! More

Easy and Painless Richie salesperson to match with me while buying a car. He was patient, polite, and calm throughout the process. He went to great lengths to make sure Richie salesperson to match with me while buying a car. He was patient, polite, and calm throughout the process. He went to great lengths to make sure the car the I left with met my needs. I couldn't be happier. Thank you Richie and the entire Russel VW team. Michelle More

Another great Russel experience I have dealt with Russel VW for my last 3 vehicles and each time the sales team has been great to work with. This past weekend I worked with Richie Ra I have dealt with Russel VW for my last 3 vehicles and each time the sales team has been great to work with. This past weekend I worked with Richie Ramkelawan and his honesty and candor were appreciated. I feel like this was the easiest car transaction I've had to date and Richie certainly helped make the process smooth and straightforward. Great job! More

Fast and Easy With the help of my Dealer Richie Ramkelawan my experience was fast and easy. He took the time to get me what I wanted and satisfy my needs. With the help of my Dealer Richie Ramkelawan my experience was fast and easy. He took the time to get me what I wanted and satisfy my needs. More

Smooth experience Great visit, I came in asking for prices and left driving my new Jetta. Lamar walked me through the entire process in an open and direct way. He gaine Great visit, I came in asking for prices and left driving my new Jetta. Lamar walked me through the entire process in an open and direct way. He gained my trust. More