Heritage Valley Ford - Brooklyn

Excellent! I would like to thank Tori Smith for all her hRd work and providing us with an excellent customer service experience, we will definitely be buying a c I would like to thank Tori Smith for all her hRd work and providing us with an excellent customer service experience, we will definitely be buying a car from her! More

Used car deal nice guy/good service not pushy, good listener felt like he had my interest at heart and he has a really great rescue dog! speaks to his character nice guy/good service not pushy, good listener felt like he had my interest at heart and he has a really great rescue dog! speaks to his character More

New Focus ST Mr. Thibodeau was an amazing salesman and person. He was very patient and helped me narrow down my search for a new vehicle without being pushy or try Mr. Thibodeau was an amazing salesman and person. He was very patient and helped me narrow down my search for a new vehicle without being pushy or trying to sell me something I didn't want. He was very professional and made my car buying experience my best and most pleasurable one yet. The rest of the staff was also very helpful, honest, and professional. More

Good Experience Bill Thibodeau was an very good salesman he didn’t try and sell me a car I didn’t want. No trying to up sell a car that I couldn’t afford. No pressure Bill Thibodeau was an very good salesman he didn’t try and sell me a car I didn’t want. No trying to up sell a car that I couldn’t afford. No pressure to buy More

I highly Recommend going to see Bill at Courtesy Ford. I searched all over New England for a reliable car. I needed something affordable and Dependable for 80 miles of Daily travel. I had no credit and was I searched all over New England for a reliable car. I needed something affordable and Dependable for 80 miles of Daily travel. I had no credit and wasnt having reasonable results for what i needed and was able to buy.My high hopes of all the car commericials and big dealerships that just about promise you a car were really diminished. My experiences were bad with pushey salesmen showing up at my house in one case and finance mangers giving me offers that were unaffordable with my credit and for cars I didn't even like. So my search wasnt going well. I went over to Courtesy Ford in my local area with little expectations. I ended up meeting there salesmen named Bill who was a great guy right off the bat. He payed close attention to my situation and what i needed and wanted for a car. He made things simple and easy. It was unlike my other experinces. He didnt waste anytime and made finding the right car a comfortable experience. After financing came back with an offer i was shocked that they got me approved for a better car at a lower price then anyone else could. I also got a great lifetime engine warranty and courtesy member for life package so that i can bring my car in for routine maintenance for free. There was no phoney gimmicks no hassle just a great deal that i couldnt of gotten anywhere else. I highly recommend going to courtesy ford and asking for Bill. More

My recent purchase Reflecting on my recent purchase of a 2018 Focus from Courtesy I can tell you that it was a pleasure talking to and dealing with Bill Thibodeau. There Reflecting on my recent purchase of a 2018 Focus from Courtesy I can tell you that it was a pleasure talking to and dealing with Bill Thibodeau. There were gray areas that I asked we avoid and Bill gave me (pardon the pun) the courtesy of just that. It wasn't all business either. We joked and talked about things other than cars at times. When I had a question, Bill had or got me an answer. Whether it was in person or on the phone. Thumbs up Bill! Jaymie made the whole thing go fast as he rifled out the paper work and got me on the road. He had everything in order. Good job to both of these gentlemen. More

Friendly,easy and quick! Bill Thibodeau work hard to please customers and Jaymie Cellucci made things quick and easy. Thanks guys. I would send someone to get a car there. Bill Thibodeau work hard to please customers and Jaymie Cellucci made things quick and easy. Thanks guys. I would send someone to get a car there. More

Great experience! This was my first time buying a car from a dealship, and thanks to Bill Thibodeau, it was a wonderful experience. Bill was so kind and helpful and all This was my first time buying a car from a dealship, and thanks to Bill Thibodeau, it was a wonderful experience. Bill was so kind and helpful and all around a really cool dude! As a first time buyer I wasn't quite sure what to expect, but bill helped make everything clear, understandable and I felt very comfortable with my decision with my 2016 focus se. Courtesy Ford had just the car I was looking for and I strongly recommend that anyone looking for a car go and check out. More

Excellent service My salesman Bill was so helpful through the whole experience.Bil was very nolageable about about my truck and he never.tried to sell me something I di My salesman Bill was so helpful through the whole experience.Bil was very nolageable about about my truck and he never.tried to sell me something I didnt want. I would strongly recommend Bill to all my friends and family. I love my new Dodge Ram. Thankyou Bill More

Purchase of my new focus Had a very professional - personable - knowledgeable experience - worked with salesman Terry St. Onge - he was great - also Jaymie - who helped with f Had a very professional - personable - knowledgeable experience - worked with salesman Terry St. Onge - he was great - also Jaymie - who helped with financing - I would highly recommend this dealership! More