Heritage Toyota Catonsville

I had some not well organized questions and some presumptions about a vehicle history, and Queen met me where I was and helped me understand my questions and concerns better. More importantly, she presumptions about a vehicle history, and Queen met me where I was and helped me understand my questions and concerns better. More importantly, she was patient with my assumptions and able to help me understand that this vehicle truly only had one owner. We ended up with an unbeatable deal on a specific vehicle that we had been searching for a couple weeks now. I will not be telling my wife we almost missed this. Grateful for Queen!!! More

I had an amazing experience working with Queen! From the moment I walked in, she was welcoming, professional, and incredibly knowledgeable. She took the time to understand what I was looking for an From the moment I walked in, she was welcoming, professional, and incredibly knowledgeable. She took the time to understand what I was looking for and made the whole car-buying process smooth and stress-free. Her patience and attention to detail truly stood out, and she went above and beyond to make sure I left happy. If you’re looking for someone who genuinely cares about their customers, Queen is the one to see! Highly recommend! More

I had a fantastic experience at Heritage Toyota, thanks to sales representative Krushan Patel. The customer service was outstanding, and Krushan went above and beyond to ensure I got the best deal. The ent to sales representative Krushan Patel. The customer service was outstanding, and Krushan went above and beyond to ensure I got the best deal. The entire process was smooth, with paperwork handled efficiently, and I never felt pressured into making a decision. If you're looking for a great car-buying experience, I highly recommend Heritage Toyota and Krushan Patel! More

James was very helpful, and answered all of my questions to make me feel comfortable with my purchase. (I had a lot). Soon after purchase, he followed up to make sure everything was okay. A class act an to make me feel comfortable with my purchase. (I had a lot). Soon after purchase, he followed up to make sure everything was okay. A class act and very professional. Overall the team at Heritage Toyota, made it a great experience. More

Met Logan to look at a car. He was very knowledgeable and helpful in the car buying process. Very easy to work with. He was very knowledgeable and helpful in the car buying process. Very easy to work with. More

After a long day of talking with salespeople from many dealerships, I couldn't locate the car with the features I wanted. I called Heritage and spoke to Derrick Okpu. What a breath of fresh air! He sugges dealerships, I couldn't locate the car with the features I wanted. I called Heritage and spoke to Derrick Okpu. What a breath of fresh air! He suggested the one that was to be my car, and he and Jamisha (the sales manager) were so professional! They made sure it was available before I drove an hour to get there, had it cleaned before I got there and handled the transaction so smoothly! If you want a professional, kind and intelligent person to help you with a big purchase I couldn't recommend them more highly. Thank you Derrick! Friends and family coming your way soon! More

Krushang Patel provided excellent service. He was knowledgeable, patient, and went above and beyond to ensure my satisfaction. He was knowledgeable, patient, and went above and beyond to ensure my satisfaction. More

Krushang helped me with good insurance with affordable price. Also help me to pick my perfect ride to take home price. Also help me to pick my perfect ride to take home More

EXCELLENT SERVICE and attention to detail towards the customer. Also he is a price negotiator towards customer ask to close the deal. customer. Also he is a price negotiator towards customer ask to close the deal. More

Robin Yokum was exceptional in setting my appointment up and servicing my car while I waited. She is knowledgeable, attentive and caring. She is the best! and servicing my car while I waited. She is knowledgeable, attentive and caring. She is the best! More