Heritage Subaru Catonsville - Service Center

I visited the Heritage Subaru Catonsville Dealership for an oil change as I normally do. Brent Jones Jr. was my service advisor. He was very professional, knowledgeable, and pleasant. He provided excelle an oil change as I normally do. Brent Jones Jr. was my service advisor. He was very professional, knowledgeable, and pleasant. He provided excellent customer service. I am always thoroughly pleased with the service department, thanks to the Service Lane Manager, Mr. Emil, and the Service Director, Mr. Dennis, Sardari, Zemi and Wes. Brent is an excellent addition to the Subaru family. More

Brent Jones Jr. was extremely helpful to me yesterday helping to put my car back on the road. Although their tires are overpriced, Subaru has good staff, I ended up was extremely helpful to me yesterday helping to put my car back on the road. Although their tires are overpriced, Subaru has good staff, I ended up purchasing tires at BJs at half the cost of Heritage. More

Aaron is the best! ! I always love getting his help and advice. He’s always available by phone! ! I always love getting his help and advice. He’s always available by phone! More

Brent Jones is a knowledgeable service leader and manager who gets the job done on time and done right the first time at mile one. Everything down to the last detail was done perfectly. without exception who gets the job done on time and done right the first time at mile one. Everything down to the last detail was done perfectly. without exception More

Brent Jones was a great person to interact with at mile one. Made everything easy and straightforward one. Made everything easy and straightforward More

I service my three Subaru’s with Heritage. Safari has been my service rep and I am always satisfied with her help. She is consistent in her handling my service requests. Always pleasant and al Safari has been my service rep and I am always satisfied with her help. She is consistent in her handling my service requests. Always pleasant and always aware of my needs. I respect her advise. More

Aaron was excellent when contacting us about car 2x…. Service manager also excellent.. friendly.. forgot name and the worker who got my car was super.. made sure it was washed and even vacuumed again…. Service manager also excellent.. friendly.. forgot name and the worker who got my car was super.. made sure it was washed and even vacuumed again…. Great service More

Sadari is a great to help to me. I just recently started using this service center. And she has been a pleasure to work with. I just recently started using this service center. And she has been a pleasure to work with. More

Sadari was so friendly & informative. . straight to the point & professional & had my car ready as promised & it was affordable. . straight to the point & professional & had my car ready as promised & it was affordable. More