Heritage Subaru Catonsville - Service Center
Baltimore, MD
303 Reviews of Heritage Subaru Catonsville - Service Center
Consistently reliable and excellent service. Took excellent care of my elderly parents and delivered them safely to and from the dealership. Took excellent care of my elderly parents and delivered them safely to and from the dealership. More
Came in for my 18000 mile service on my Subaru Outback. Sadari Walters and crew were efficient and professional. I had made an appointment and was out in a timely manner and even had my vehicle washed. Kee Sadari Walters and crew were efficient and professional. I had made an appointment and was out in a timely manner and even had my vehicle washed. Keep up the good work. Satisfied Customer ❤️👍🏻 More
There were an issue with my Subaru Outback's battery. Dennis and Aaron helped solved the problem effectively. They are kind and professional. During the visit, I felt very welcoming. Aaron explained clea Dennis and Aaron helped solved the problem effectively. They are kind and professional. During the visit, I felt very welcoming. Aaron explained clearly the steps they gonna do to solve the problem. They are simply awesome! More
Contacted Heritage Subaru and was looking for information regarding the Added Security warranty plan. Paul was quick to help and got me all the information I needed. He didn't even attempt to sell me on anot regarding the Added Security warranty plan. Paul was quick to help and got me all the information I needed. He didn't even attempt to sell me on another warranty which was super awesome... Definitely easier than dealing with most other dealerships that's for sure. Just be careful because these dealerships will try and severely overcharge you for products so shop around. I did and ultimately didn't end up here, but asking for the info was easy. More
Professional staff, friendly. Ashlyn kept me informed of service status. A higher priced transmission fluid was used and dealer stood by the lower price without hesitation. Ashlyn kept me informed of service status. A higher priced transmission fluid was used and dealer stood by the lower price without hesitation. More
My service was scheduled for 7:40am. Ms Walters was onsite when I arrived. She offered that the service I needed would likely take no more than 75 minutes. And that is all it took. She c Ms Walters was onsite when I arrived. She offered that the service I needed would likely take no more than 75 minutes. And that is all it took. She covered the scope of the work completely. I have every confidence in her explanation. More