Heritage Subaru Catonsville - Service Center

My service was scheduled for 7:40am. Ms Walters was onsite when I arrived. She offered that the service I needed would likely take no more than 75 minutes. And that is all it took. She c Ms Walters was onsite when I arrived. She offered that the service I needed would likely take no more than 75 minutes. And that is all it took. She covered the scope of the work completely. I have every confidence in her explanation. More

Everything was convenient and professional. I had thorough discussion about my car needs. I was advised what needs to be done now and what can wait. I had thorough discussion about my car needs. I was advised what needs to be done now and what can wait. More

Exceptional customer service. Vehicle was returned as promised after service. Vehicle washed and vacuum. My service advisor went over everything that was done on the service ord Vehicle was returned as promised after service. Vehicle washed and vacuum. My service advisor went over everything that was done on the service order. Ms. Walter is an exceptional service advisor.and should be recognized for her excellent customer service. More

Safai Walters. took care of all my requirements and kept me informed of all processes and costs. Very impressed by her knowledge and professionalism took care of all my requirements and kept me informed of all processes and costs. Very impressed by her knowledge and professionalism More

I had a pleasure of dealing with Emil - the service manager. I had to bring my Forester back to back for two different issues. He promptly addressed them. manager. I had to bring my Forester back to back for two different issues. He promptly addressed them. More

Kindness family-friendly nice wait time not long love the subaru that I purchased over all a 10 subaru that I purchased over all a 10 More

Arrived with an urgent need for a new battery. They worked with me, even though I had to wait several hours. They are always pleasant and informative. They worked with me, even though I had to wait several hours. They are always pleasant and informative. More

The tech was on time, knowledgeable, and explained procedures. He advised areas that require attention. procedures. He advised areas that require attention. More

Sadari is the best. I get the best service and always appreciate her. Thank you I get the best service and always appreciate her. Thank you More

five stars for Sadari, the service advisor in Heritage Subaru on Rte 40, Catonsville, MD Subaru on Rte 40, Catonsville, MD More