Heritage Subaru Catonsville - Service Center

I came in for an Express oil change and tire rotation. Service Advisor Ashlyn makes customer service Priority #1. It doesn't get any better than that. Service Advisor Ashlyn makes customer service Priority #1. It doesn't get any better than that. More

Consistently reliable and excellent service. Took excellent care of my elderly parents and delivered them safely to and from the dealership. Took excellent care of my elderly parents and delivered them safely to and from the dealership. More

Sadari and Shawn provided great customer service! Both were on top of their game for a hassle free service visit. Both were on top of their game for a hassle free service visit. More

Came in for my 18000 mile service on my Subaru Outback. Sadari Walters and crew were efficient and professional. I had made an appointment and was out in a timely manner and even had my vehicle washed. Kee Sadari Walters and crew were efficient and professional. I had made an appointment and was out in a timely manner and even had my vehicle washed. Keep up the good work. Satisfied Customer ❤️👍🏻 More

There were an issue with my Subaru Outback's battery. Dennis and Aaron helped solved the problem effectively. They are kind and professional. During the visit, I felt very welcoming. Aaron explained clea Dennis and Aaron helped solved the problem effectively. They are kind and professional. During the visit, I felt very welcoming. Aaron explained clearly the steps they gonna do to solve the problem. They are simply awesome! More

Contacted Heritage Subaru and was looking for information regarding the Added Security warranty plan. Paul was quick to help and got me all the information I needed. He didn't even attempt to sell me on anot regarding the Added Security warranty plan. Paul was quick to help and got me all the information I needed. He didn't even attempt to sell me on another warranty which was super awesome... Definitely easier than dealing with most other dealerships that's for sure. Just be careful because these dealerships will try and severely overcharge you for products so shop around. I did and ultimately didn't end up here, but asking for the info was easy. More

Professional staff, friendly. Ashlyn kept me informed of service status. A higher priced transmission fluid was used and dealer stood by the lower price without hesitation. Ashlyn kept me informed of service status. A higher priced transmission fluid was used and dealer stood by the lower price without hesitation. More

Always great service from Heritage Subaru in Catonsville. Sadari was fantastic in every aspect as usual. Catonsville. Sadari was fantastic in every aspect as usual. More

Ashlyn did an excellent job. All questions were answered and service was performed expeditiously and professionally. All questions were answered and service was performed expeditiously and professionally. More

Great sales experience with our 2020 Forester. Excellent service since. S.Walters has been very helpful several times. Excellent service since. S.Walters has been very helpful several times. More