Heritage Subaru Catonsville

I brought my car in for a routine inspection. I really appreciate Lynese's professionalism and willingness to answer all my questions. On one hand, I think this is something consumers expect, but I really appreciate Lynese's professionalism and willingness to answer all my questions. On one hand, I think this is something consumers expect, but on the other hand it is sometimes taken for granted. Either way, it's these little things that are much appreciated and do stand out. Overall, all my dealings with Heritage Subaru Catonsville have been good over the last two years. Please keep up the good work! More

We were in the market for a new vehicle and had studied Consumer Reports, We had identified the Forester as our car of choice. We met with Ms. May who let us test drive the basic model to understand the Consumer Reports, We had identified the Forester as our car of choice. We met with Ms. May who let us test drive the basic model to understand the initial features. She then took us into the storage lot to show us the additional models. At no time was there a pressure to buy immediately. All of our questions were answered patiently. In the end, we went home with a brand new 2025 Forester at the price point that fit our budget. She and Mr. Andy were wonderful to work with as we financed the load via our credit union and took possession on the last day of the month. Our trade was treated fairly and generously. Recommend making an appointment with her. The whole experience from start to finish was very hassle-free. More

I was very fortunate to have Maye work as my salesperson. She was/is fantastic to work with . Plus she was a great person just to talk with! She was/is fantastic to work with . Plus she was a great person just to talk with! More

I brought my Subaru Outback in for a 12,000 mile service and worked with Lynese. She was excellent to work with, listened carefully to a couple of questions that I had, made sure they were addressed in the and worked with Lynese. She was excellent to work with, listened carefully to a couple of questions that I had, made sure they were addressed in the service, and followed up with me afterwards to confirm they had been taken care of. Thanks so much! More

Very professional, really know how to treat their customers. Really acknowledge their all efforts especially Ms May and Mr. Andy customers. Really acknowledge their all efforts especially Ms May and Mr. Andy More

Very helpful. Not pushy. Really listened to what we wanted and made sure we got it. Not pushy. Really listened to what we wanted and made sure we got it. More

I recently purchased a vehicle through May Farris, and I am delighted with the entire purchase. My main communication was online, and she showed excellence in her manner, honesty, and professionalism. May F am delighted with the entire purchase. My main communication was online, and she showed excellence in her manner, honesty, and professionalism. May Farris was incredibly knowledgeable, patient, and focused on the client's interests or needs. I received my car with the best deal possible compared to the surrounding dealership, with minimal time spent. I never purchased my car as quickly as this one at the price I wanted. Thanks to everyone at this dealership. More

May came to my rescue. I was out of town and my 2017 Subaru could not be repaired. May helped me find the right Crosstrek and worked through all the issues with an out of t I was out of town and my 2017 Subaru could not be repaired. May helped me find the right Crosstrek and worked through all the issues with an out of town buyer I didn’t have the title. I didn’t have my checkbook. May made it all work and I now have my fifth Subaru. May knows her Subarus and the sales process throughly. She helped make a difficult situation easy for me. I highly recommend her. More