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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
788 Reviews
Today: 7:30 AM - 7:00 PM Closed Now
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788 Reviews of Heritage Honda Parkville - Service Center

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April 29, 2020

Excellent service advisor Ed Jones exceeds the expectations (honesty, needs and service options) anyone customer would ever hope to receive. Me. Jones Please accept my thank you for your kind and More

by Rsgold1970
Recommend Dealer
Yes
Employees Worked With
Edward Jones
May 02, 2020 -

Heritage Honda Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any further questions, please give us a call. We're always happy to help!

April 27, 2020

The service team completed the tasks very quickly, gave me a coupon for being an essential employee, and didn’t scratch the paint on my pilot. More

by Bighenn
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington 5 Stars
Apr 28, 2020 -

Heritage Honda Parkville responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 27, 2020

Staff very courteous and accommodating. Appt was on time. Service center and showroom were week prepared for the virus and all precautions were on place. Service rep. Ed Jones: A+ More

by Sonny
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Apr 28, 2020 -

Heritage Honda Parkville responded

Sonny, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help. Safe travels!

April 27, 2020

This dealership is very professional and helpful never has a bad experience at Honda In Parkville the last time I was there Ed Jones took good care of me More

by Brownkoffee56
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Apr 28, 2020 -

Heritage Honda Parkville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 22, 2020

Excellent service, timely and covinient waiting room. Excellent customer service, great conversation. Very satisfied customer. Excellent reach out from Lou, sales Rep, on current services provided by he More

by rugurukangara
Recommend Dealer
Yes
Employees Worked With
Robert koski, Lou Persico
Apr 23, 2020 -

Heritage Honda Parkville responded

Hi Rugurukangara, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

April 21, 2020

I am so grateful for Heritage Honda Service, they are amazing. Thank you Steve Berman and Ed Jones for taking such good care of my Civic and ME TOO, especially as I am going through chemo and needed my More

by Gisele F
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Jones
Apr 22, 2020 -

Heritage Honda Parkville responded

Gisele, thank you for your great review, and for giving our dealership such a high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We hope to be of service to you again! Take care!

April 21, 2020

Heritage Honda Parkville, has been my go to since 2003 when I purchased my first Honda. Service advisors and mechanics are superior in work performed. Advice for anyone getting service ... let them do com More

by Freda236
Recommend Dealer
Yes
Employees Worked With
Robert Koski
Apr 22, 2020 -

Heritage Honda Parkville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Heritage Honda Parkville as your first choice for service! We look forward to your next visit! Take care!

April 21, 2020

since coming to Heritage Honda Parkville and having Rob Koski as our service advisor, having our service has been made easy. Will continue our service relation with Heritage More

by Tbergman710
Recommend Dealer
Yes
Employees Worked With
Robert Koski.
Apr 23, 2020 -

Heritage Honda Parkville responded

Hi Tbergman, thank you so much for your feedback! Rob will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

April 21, 2020

The service department continues to take care of us which is a big part of why we are a Honda family. We have been working with Mark Sowder for over 10 years and is a key reason we keep coming back. He is t More

by JAL Navy
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Apr 23, 2020 -

Heritage Honda Parkville responded

Hi Jal, we strive for a high level of customer satisfaction in all aspects of our dealership. We'll pass your comments on to Mark! Thank you, and have a fantastic day!

April 21, 2020

I had purchased a used Honda Pilot from a private seller. And when I needed to fix things from a slow leak in the tire to changing a timing belt, Heritage Honda has been a reliable dealership. They are profe More

by ciglesiajr
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Apr 23, 2020 -

Heritage Honda Parkville responded

Hi Ciglesiajr, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We are always more than happy to assist you if anything else comes up. Take care!

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