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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
788 Reviews

788 Reviews of Heritage Honda Parkville - Service Center

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May 08, 2020

Good service, my 2015 Honda Pilot EXL 4WD is running as fantastic as the day I bought it from Heritage Honda when it had 3 miles on it. I didn’t see my service tech’s picture so I chose the first ten peopl More

by Rbreeden
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Maloney, Kimberly Brown, Bill Maurath, Bryan Anderson, Jeff Beling, Tim Hardiek, Jason Adam, Edward Jones
May 10, 2020 -

Heritage Honda Parkville responded

Rbreeden, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 08, 2020

Have been going here for service since buying a Honda Insight in 2010. Top notch service, great people. Have been working with Mark Sowder for years, always professional and always offers great service More

by Scomegna
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
May 10, 2020 -

Heritage Honda Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help. Safe travels!

May 08, 2020

The service center was clean, social distancing and the disinfecting technique was present and going. Excellent service from my Honda service department representative Mark. Very professional!!! Quick, exc More

by Latonya
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
May 10, 2020 -

Heritage Honda Parkville responded

Latonya, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 08, 2020

I have been taking my Honda Pilot to Heritage Honda Parkville service department for services for over a decade and I have always received exemplary service from both Steve Berman and Mark Sowder. More

by Gboyee
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Sowder
May 10, 2020 -

Heritage Honda Parkville responded

Gboyee, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions, we will be more than happy to assist you! Safe travels!

May 06, 2020

I took my 2018 Honda in for an oil change and service was fast and staff was very professional . Rob was very helpful and gave advise on up coming maintenance needed for my vehicle. More

by Cookechristina73
Recommend Dealer
Yes
Employees Worked With
Robert Kosli
May 07, 2020 -

Heritage Honda Parkville responded

Thank you for your feedback. We're thrilled you found the whole experience pleasant and easy. Safe travels!

April 30, 2020

Dealership is very accommodating and quick. Made my appt online, service was complete by the time I requested. Only down side is the techs could have wiped off the hand prints on the hood of the vehicle. More

by Hellen
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
May 02, 2020 -

Heritage Honda Parkville responded

Hi Hellen, thank you for taking the time to leave a review for us at Heritage Honda Parkville. We're happy we could meet your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 30, 2020

Professional operation Quality operation from sales to service. The vehicle I purchased here has been great. The sales and service departments are very professional and trus More

by Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
May 02, 2020 -

Heritage Honda Parkville responded

Hi Satisfied, thank you so much for your positive comments about Heritage Honda Parkville! We hope you continue to choose us for all your automotive needs! Take care!

April 30, 2020

Outstanding service. Mark Bowden is the service manager I always go to handle my service. He is 5 star and sets high standards to ensure your vehicle is finished when promised. It’s always a pleasure to hav More

by Chas
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
May 01, 2020 -

Heritage Honda Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you need anything, we will be more than happy to assist you! Safe travels!

April 29, 2020

My car stopped working in the parking lot at my vets. I was there with one of my dogs. I called the dealership for help. They advised it might be the battery or some other part. It was the battery and my c More

by Plukesgirl
Recommend Dealer
Yes
Employees Worked With
Edward Jones
May 01, 2020 -

Heritage Honda Parkville responded

Hi, thank you for your great review, and for giving our dealership such a high star rating! We're happy we could help you out with your battery. We hope to be of service to you again in the future! Take care!

April 29, 2020

Service Representative was very nice attending to my issue he followed up and checked and verfied my existing warranty. I am very happy for the service. More

by Arpee68
Recommend Dealer
Yes
Employees Worked With
Dora Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Nagel, Bill Maurath, Mark Sowder
May 01, 2020 -

Heritage Honda Parkville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Parkville so helpful in the service of your vehicle. We hope to be of service to you again! Take care!

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