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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
788 Reviews

788 Reviews of Heritage Honda Parkville - Service Center

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June 25, 2020

My visit to the service department was great! Everything was explained and my Honda Care covered most of the expense! The dealership had appropriate social distancing enforce. More

by wferg424
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Jun 26, 2020 -

Heritage Honda Parkville responded

Hi, thank you so much for your positive comments about Heritage Honda Parkville! Our team is available should you require any extra help.

June 25, 2020

I was kept informed of the progress of my service while I waited. Comfortable accommodations. I was satisfied with my experience from start to finish. More

by Real18k
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Jun 26, 2020 -

Heritage Honda Parkville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Parkville. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 24, 2020

Very honest and thorough! I did not have time to complete some of the additional recommended service so I will return soon and ask for Rob. More

by Eaglebeeg
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Jun 25, 2020 -

Heritage Honda Parkville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 24, 2020

They are more concerned about the safety of your vehicle in other to be in good shape. Their concerns is highly indelible and unbelievable. Thanks a lot. More

by oaolowe
Recommend Dealer
Yes
Employees Worked With
Garrett Powell, Mark Sowder
Jun 25, 2020 -

Heritage Honda Parkville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 24, 2020

Robert has excellent customer service skills. I would 100% recommend him as your service advisor. Best customer experience I have had in quite some time More

by JennB
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Jun 25, 2020 -

Heritage Honda Parkville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 22, 2020

2015 Honda Fit Great customer service. Needed break work in addition to oil change. Bill Maurath was very thorough and even gave a little discount, which was wonder More

by donnalou62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
June 20, 2020

The staff was very nice and accommodating I would definitely go back! They did not push new services on me and was great with my car! More

by Kimberlywalsh420
Recommend Dealer
Yes
Employees Worked With
Actually I can’t remember the guys name but he sat at the seat in the service dept he was a great guy, Mark Sowder
Jun 22, 2020 -

Heritage Honda Parkville responded

Kimberly, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

June 17, 2020

I took my car into the Heritage Service department to have new brake pads installed and the rotor, turned or cut. My service advisor was Robert Wiggington. He was courteous and helpful. He informed me th More

by TrekkerDS9TOS
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Jun 18, 2020 -

Heritage Honda Parkville responded

Hi, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 17, 2020

Excellent team at heritage Honda Parkville. The team was about to find the problem within 3hours . Fixed it and my 2017 honda accord was ready to be picked up . More

by Tee -Tee
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert wigginton
Jun 18, 2020 -

Heritage Honda Parkville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 16, 2020

Love this dealership, They are always polite, the service is great and the customer service is excellent. Always reliable and love the honesty and how they take care of my car. More

by Stillarose08
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Jun 17, 2020 -

Heritage Honda Parkville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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