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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
788 Reviews
Call Service Center (866) 696-5510

788 Reviews of Heritage Honda Parkville - Service Center

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July 14, 2020

Ed Jones has an amazing personality, very nice, kind and HONEST. Thanks for your service and help today. 7/11/22 I will have all my service done here because I trust you. Great job guys keep up the good wor More

by rosalind7704
Recommend Dealer
Yes
Employees Worked With
Edward Jones
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Jul 18, 2020 -

Heritage Honda Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership! Safe travels!

July 11, 2020

Convenient quick service. Ed, my service advisor thoroughly explained service performed on my car and provided nice receipt/documentation. I would definitely use Heritage Honda Parkville again. More

by rls
Recommend Dealer
Yes
Employees Worked With
Edward Jones
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July 09, 2020

Rip Off This shop attempted to replace my compressor, when it was not needed. I had it verified by 2 shops, that it worked. Don't go here! They will also try More

by customer 1
Recommend Dealer
No
Employees Worked With
Steve Berman
Other Employees : David Branch
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Jul 14, 2020 -

Heritage Honda Parkville responded

Thank you for stopping in at Heritage Honda Parkville. Your input and the feedback from all our customers is important to us, as we strive to meet then exceed your expectations. We sincerely apologize for any confusion or miscommunication that occurred in our Service Department, as this is not our way of doing business at any of our MileOne stores. We take great pride in providing all customers with honest, reliable and transparent service and appreciate you taking the time to speak with our Service Director, Steve Berman, regarding the situation. We were glad to clarify and resolve your concerns. As discussed, if you have any further questions or future vehicle needs, please contact Steve directly at sberman@mileone.com or 410.663.7155 and he will be happy to help. Again, thank you for your time and valued business. We look forward to working with you in the future.

July 09, 2020

Excellent service from Heritage and Rob Koskie once again! This is a really nice and.clean dealership and sales department. I highly recommend them to new car buyers! More

by Chris
Recommend Dealer
Yes
Employees Worked With
Rob Koskie
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Jul 11, 2020 -

Heritage Honda Parkville responded

Chris, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 08, 2020

Its a nice dealership I've been going to this one since 2006 when i got my first honda . The people are nice and friendly. More

by Charnice2002
Recommend Dealer
Yes
Employees Worked With
Edward Jones
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Jul 11, 2020 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 07, 2020

Very friendly and patient! Came in for a tune up and he walked me through everything! Will definitely see him next time I come back! More

by Robinsonm15
Recommend Dealer
Yes
Employees Worked With
Wiggington, Robert
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Jul 09, 2020 -

Heritage Honda Parkville responded

Hi, thank you so much for your positive comments about Heritage Honda Parkville! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Parkville!

July 07, 2020

I have always found the employees at Heritage Honda Parkville to be friendly and professional. Service on my vehicle was done in the approximate timeframe I was given. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Report | Print
Jul 09, 2020 -

Heritage Honda Parkville responded

Hi Linda, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Parkville!

July 07, 2020

Parkville Honda has very friendly staff. They have done a great job with social distancing the waiting area. I also purchased my truck from this location. More

by hangtight
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
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Jul 11, 2020 -

Heritage Honda Parkville responded

Hi, we're happy to hear you had such a positive experience with our team! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 02, 2020

Very please with work, multi point service done, shuttle driver very friendly and professional, advisor was very helpful, everything completed in expected time frame. Thanks More

by apadmoo1
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
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Jul 03, 2020 -

Heritage Honda Parkville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

June 25, 2020

They accomodate my request in a timely manner. Bill was able to explain thoroughly the needed maintenance for my car. He recommended me to complete the necessary maintenance as per standard. More

by Melvin
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
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Jun 26, 2020 -

Heritage Honda Parkville responded

Hi Melvin, thank you so much for your positive comments about Heritage Honda Parkville! We hope to be of service to you again! Take care!

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