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Heritage Honda Parkville - Service Center
Baltimore, MD
788 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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788 Reviews of Heritage Honda Parkville - Service Center
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September 18, 2020
I experienced courteous service from Mark and other service employees. I was given a thorough maintenance evaluation with much detail in written report. Mark also sat down and explained in detail wha service employees. I was given a thorough maintenance evaluation with much detail in written report. Mark also sat down and explained in detail what each recommended service was and how much it was needed. I was shocked at the cost of all repairs. More
by D
Employees Worked With
Mark Sowder
September 18, 2020
Brought the car in for regular maintenance service. Scheduling the appointment was efficient with appropriate follow-up. When I brought the car in the staff were friendly, prepared and ready. I wa Scheduling the appointment was efficient with appropriate follow-up. When I brought the car in the staff were friendly, prepared and ready. I was amazed at the turn around time. Superb! More
by btaneyhill
Employees Worked With
Bill Maurath
August 23, 2020
Heritage Honda’s service department is top notch. From the initial call to set up an appointment to when the car was picked up, they were professional, courteous, thorough, and friendly. the initial call to set up an appointment to when the car was picked up, they were professional, courteous, thorough, and friendly. More
by Rick2
August 21, 2020
Edward Jones really took care of my car! I have never been able to trust a Service Advisor before. He really took care of everything concerning my car and gives updates to what is going on. Everything wa been able to trust a Service Advisor before. He really took care of everything concerning my car and gives updates to what is going on. Everything was great. I was very happy with the work and will definitely return for my next service! More
by Viepnd
Employees Worked With
Edward Jones
July 30, 2020
Good service from the Honda service employee mr Robert is very friendly and gave me good advise about my car. I like his good customer service. is very friendly and gave me good advise about my car. I like his good customer service. More
by Ram gurung
Employees Worked With
Robert wiggington
July 27, 2020
Fast, friendly service! I also appreciate that I was given 2 different service options for my vehicle at different price points and allowed to make a choice that was best for the vehicle and my budget. given 2 different service options for my vehicle at different price points and allowed to make a choice that was best for the vehicle and my budget. Highly recommend! More
by Jpreller
Employees Worked With
Bill Maurath
July 24, 2020
Excellent customer service. Robert W greeted me and everyone who walked in as if they were an old friend. This was my first time here and I came in for an oil change and diagnostic check. Employees tak everyone who walked in as if they were an old friend. This was my first time here and I came in for an oil change and diagnostic check. Employees take the cleanliness and the wearing of face coverings seriously which made me feel extremely comfortable. More
by psparks626
July 23, 2020
This dealership is so great to work with. Everyone is so friendly And Rob is my service guy! He resolved all issues right away ! Highly recommend ! friendly And Rob is my service guy! He resolved all issues right away ! Highly recommend ! More
by Hindyabramson
