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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
788 Reviews

788 Reviews of Heritage Honda Parkville - Service Center

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October 16, 2020

Am very satisfied with my first interaction with Ed Jones as my Advisor. He was very knowledgeable, compassionate & understanding of my needs. He is an asset to Honda and thank you for the stellar service. More

by ching.olazo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Oct 23, 2020 -

Heritage Honda Parkville responded

Hi! Thank you for your kind review; we are happy to pass along your comments to Ed and the team here at Heritage Honda Parkville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 16, 2020

I am pleased with the services I receive from from Heritage Honda located in Parkville, Maryland. My relationship with ghd dealership began over four years ago when I wanted to purchase a vehicle. I More

by Nbiemka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Oct 23, 2020 -

Heritage Honda Parkville responded

Hello! In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

October 16, 2020

I was greeted by Rob Koski.He was very friendly,exceptionally knowledgeable,and reassuring about the work I needed.Rod is a definite asset to Heritage. More

by bsmith52947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Oct 23, 2020 -

Heritage Honda Parkville responded

Hello! Thank you so much for your feedback! Rob and our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

October 16, 2020

So far, so good .. thanks to Steven Berman for taking care of me and my CRV .. I still glance down to see if the AWD indicator light comes on .. it must be a mental thing More

by Bob.loewe22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Parks
Oct 26, 2020 -

Heritage Honda Parkville responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 15, 2020

The service center has always been awesome. My service guy was really nice, helpful and personable! He was knowledgeable and helpful and I would like to have him help me again! More

by VALRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Oct 23, 2020 -

Heritage Honda Parkville responded

Hi! We're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. We look forward to your next visit! Take care!

October 13, 2020

Ed Jones made the process easy. The issue with the car was resolved. Ed found me a coupon that held the final price under $200. More

by Adbend
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Oct 15, 2020 -

Heritage Honda Parkville responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Parkville! We are always more than happy to assist you if anything else comes up. Take care!

October 13, 2020

I just want to know how mant people come in for just an oil change with extremely low mileage and walk out of there needed more stuff done and spending way more money? Its never just an oil change! My se More

by Fmbuscemi418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Oct 15, 2020 -

Heritage Honda Parkville responded

Hello, we're glad to hear you enjoyed your visit. Thanks for taking the time to leave a review. Have a wonderful day!

October 12, 2020

Excellent service good communication a pleasure to work with mrBill has great communication great service skills friendly overall great excellent excellent service Thank you Again More

by KatJones40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Oct 15, 2020 -

Heritage Honda Parkville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. We want all our guests to feel this way when leaving our dealership! Have a great day!

October 12, 2020

Amazing customer service! Would recommend this location to anyone! Great work, done in a timely matter. Robert in the Service Department is great and very nice! More

by wmoody09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Oct 15, 2020 -

Heritage Honda Parkville responded

Hello, thank you so much for your feedback. Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Safe travels!

October 12, 2020

Excellent service guy very nice very helpful really explain a lot to me about my car was satisfied 100% will definitely come back again to the same service guy More

by Waltergiggers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Oct 15, 2020 -

Heritage Honda Parkville responded

Hello, thanks for your praise and kind comments about our team. We hope you continue to choose us for all your automotive needs! Safe travels!

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