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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
788 Reviews

788 Reviews of Heritage Honda Parkville - Service Center

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January 20, 2021

Robert was courteous and he took time to explain everything to me. He was able to answer all my questions promptly. I will request him next time I come for service. Thank you very much! More

by petrone555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Jan 21, 2021 -

Heritage Honda Parkville responded

Hi, thank you so much for your positive comments about Heritage Honda Parkville! We want all our customers to feel this way when leaving our dealership!

January 20, 2021

I worked with Robert Wiggington who was most helpful. He answered all my questions, was prompt and courteous. Will ask for him for future appointments! 5 stars! More

by Marneybrent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Jan 22, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 20, 2021

Overall fast and efficient, also had me and out of the service department , had a oil change and a change of a tire. Never a bad thing to say about my number 1 dealer Good work guys👍🏽 More

by L.weldon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Lober, Al Watts, Diane Maloney, Kimberly Brown, Bill Maurath, Mark Sowder, Edward Jones, Rob Koski, Robert Wiggington
Jan 22, 2021 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 20, 2021

Awesome Awesome Awesome Customer Service !!! He has assisted me several times with my car. Always has a Friendly attitude and explain in detailed. Brought my car their and always have it service their More

by Msassy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Jan 22, 2021 -

Heritage Honda Parkville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 18, 2021

They were fast and not as expensive as I thought they would be. No upsales from at least the service department. I’d use them again. More

by MikeN&@&@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Jan 20, 2021 -

Heritage Honda Parkville responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

January 16, 2021

Excellent and friendly customer service. Explained the multi vehicle inspection with expertise. Made me feel like they really appreciated me as a customer. Very reliable. More

by Wynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober
Jan 19, 2021 -

Heritage Honda Parkville responded

Hello Wynn, we strive for a high level of customer satisfaction in all aspects of our dealership. We want all our customers to feel this way when leaving our dealership! Safe travels!

January 13, 2021

I Scheduled my appointment online which was very easy and the service and recall work completed on time. Friendly and professional staff and facility was clean More

by bkmerryman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober
Jan 14, 2021 -

Heritage Honda Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any further questions, please don't hesitate to reach out!

January 12, 2021

Fast and competent service. My service advisor gave me a clear explanation of services required, services received, and what I will most likely need with my next service visit. More

by carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Jan 13, 2021 -

Heritage Honda Parkville responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

January 12, 2021

Arrived at scheduled time, taken right in. Had time constraints and manager said I would be out before my deadline and he was true to his word. More

by Gaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Jan 14, 2021 -

Heritage Honda Parkville responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

January 12, 2021

Rob Koski was a great advisor. He was very knowledgeable and pleasant. He was the best advisor I’ve had thus far at the Parkville location More

by Lisa Edmondson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Jan 13, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Parkville! We hope you continue to choose us for all your automotive needs. Take care!

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