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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
788 Reviews

788 Reviews of Heritage Honda Parkville - Service Center

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May 21, 2021

The service was fantastic. I was educated well on whats wrong with my car. Water and coffe was provided. I left the service station in an appropriate time. More

by Nathan Ikejiani.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
May 22, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 22, 2021 -

Nathan Ikejiani. responded

No response

May 20, 2021

My advisor Bill was amazing, very knowledgeable and transparent will be back! Thank you, and from our first moment of arrival all other employees were all friendly and nice. Also the waiting period was More

by Ksan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
May 21, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 19, 2021

Very positive experience and faster service in most recent visit. Unfortunately the price on a mailer I received (but forgot) was not able to be honored, but the cost of the oil change special was sti More

by obrien.conor.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
May 20, 2021 -

Heritage Honda Parkville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

May 16, 2021

Great communication and work . Took the time to explain the problem and come up with the best solution and kept me posted on things dealing with my car More

by Watsonshelby25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
May 17, 2021 -

Heritage Honda Parkville responded

Hi Watson, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 14, 2021

Service was excellent. They were done earlier than predicted. Charges were fair (less than expected). Service advisor patiently answered all questions. Glad I bought my car here. More

by Fmikev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
May 16, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 13, 2021

The service provided was excellent. The advisor was pleasant and communicated the other services that need to be completed. The service advisor exceeded our needs. More

by Erika
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ro
May 14, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 13, 2021

Mark Sowder is the main reason I have two of my cars serviced at this dealership. I trust him to keep our cars in top running order. More

by Hvhsr427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
May 13, 2021 -

Hvhsr427 responded

Mark Sowder is the main reason I have my cars serviced at Heritage.

May 13, 2021 -

Hvhsr427 responded

Mark Sowder is the main reason I have my cars serviced at Heritage.

May 14, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 13, 2021

They chipped my tire and wheel and won’t do nothing about it. They are saying they are not at fault but my tire and wheel was not like that because I just got a new one put on. I have the receipts for them b More

by Dana.carter25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Berman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Maurath
May 17, 2021 -

Heritage Honda Parkville responded

Hi Dana. At Heritage Honda Parkville, we work hard to provide all customers with transparent, honest and reliable service. We are disappointed to hear of your less than positive experience, as this is not our way of doing business at any of our Heritage stores. Thank you for taking the time to speak with our General Manager, Mitch Giller, as he addressed your concerns and scheduled an additional Service appointment to make the necessary repairs to your vehicle. As discussed, should you have any additional questions or future vehicle needs, you may contact Mitch directly at 410.663.7273 or mgiller@mileone.com. Thank you again for your time.

May 13, 2021

Very good experience, everyone did their best to service my car . Although after I left, my tire pressure light came on and had to return More

by Janet1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora norman
May 14, 2021 -

Heritage Honda Parkville responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

May 08, 2021

5 Honda’s later. Polite, professional and great service. Location is also a plus. The Parkville location is always neat and presentable. I’ll be back More

by the1tbone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
May 09, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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