
Heritage GMC Buick
Rockwall, TX
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 597 reviews
Nathan was awesome. He kept me up to date on the issues with my car and went above and beyond. Excellent customer service! He kept me up to date on the issues with my car and went above and beyond. Excellent customer service! More
This dealership is way better than any other I have been to. They took care of the problem in a very fast time. Thank you to Heritage to. They took care of the problem in a very fast time. Thank you to Heritage More
Very professional. Quickly came to deal with no haggling over price. The salesman, JR Valtierra was awesome to work with. Straight up and honest. Quickly came to deal with no haggling over price. The salesman, JR Valtierra was awesome to work with. Straight up and honest. More
The attention received was great, they guided me through each step and the facilities are great. each step and the facilities are great. More
Brad was fine. He tried the best he could to help us. Pre sale manager Dustin was ok when we talked to him Friday. We asked uf we could put a deposit down to hold t He tried the best he could to help us. Pre sale manager Dustin was ok when we talked to him Friday. We asked uf we could put a deposit down to hold the truck till Saturday. The dealership wasn’t coming close to a cash offer we had for our trade in back at home which was 3 hrs away. Brad went to ask if they would take our deposit of $5000.00. He came back and said no!! Really???? But earlier in the day Brad had stated he had a couple coming in to put a deposit on a truck another couple was about to go test drive. Really???? So why wouldn’t they take ours??? Yes we were trying to get as much for our trade in as we could just like every other customer does. So we left and went home and sold our truck. Called the dealership about 10 minutes before they closed. Truck we wanted was still there. SO. We get up at 4:45AM to get there when they opened. We asked since we had a large chunk of cash could they come down on the price a little? Well Dustin came back over and VERY rudely said he wasn’t coming down on price at all and got up and left!!! As much as we had gone through for 2 weeks to find a truck we agreed to buy it. So after signing papers Brad came and got us when the truck was ready. I said well thank you for putting up with us. He said your fine. Brad took Jack out to truck showed him a couple things then left. NEVER SHOOK HIS HAND NOR SAID THANK YOU FOR YOUR BUSINESS!!!!! And Dustin (pre sale manager) never came back to say thank you for your business either. The nicest person we dealt with was the finance man. The whole transaction was uncomfortable They even said well we hide stuff to help us get what we need. If we had not been through so much the past 2 weeks in looking for a truck we probably would have walked out not buying it. More
I have already rated this oil change at least 3 times. please stop sending me new requests to rate it or i will start giving bad reviews please stop sending me new requests to rate it or i will start giving bad reviews More
Mario and Daylan were great as always. We have purchased from Mario for the last 10 years +, and we never have to worry about financing because Daylan always finds the best terms. Also Bra We have purchased from Mario for the last 10 years +, and we never have to worry about financing because Daylan always finds the best terms. Also Brad’s service department is always the best! Kim & Ron Graham More
Sam the service rep is courteous, helpful, fair and trustworthy re care of my car, doing only what is needed. trustworthy re care of my car, doing only what is needed. More
I had an appt for 3:15 and my car sat on the service drive for 34 minutes before being taken back to get service done. Also, most dealerships will wash vehicles before returning them to their owners an drive for 34 minutes before being taken back to get service done. Also, most dealerships will wash vehicles before returning them to their owners and your company does not. The work that wAs done was fine but you didn't do anything to want me to come back. More
I would like to thank Mr. Marco Flores for being so helpful in my decision to get the right truck. He was very humble and professional. I highly recommend Marco and Heritage. Marco Flores for being so helpful in my decision to get the right truck. He was very humble and professional. I highly recommend Marco and Heritage. Thank you More