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Heritage Cadillac

Morrow, GA

3.7
936 Reviews

7134 Jonesboro Road

Morrow, GA

30260

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Showing 936 reviews

June 20, 2020

Sonny always so nice, and honest willing to help and gets you in and out. The hold staff is great even in the kitchen & checkout!!!!! More

by T.Parrish
Recommend Dealer
No
Employees Worked With
Sonny Emmons
Jun 22, 2020 -

Heritage Cadillac responded

Thank you for taking the time to review us and for the kind words. The 1-star rating that you left doesn't seem to match up to the feedback that you wrote. If the 1-star rating was left in error, would you please take a moment to correct that? Thank you and we are looking forward to serving you again in the near future! Have a great day!

June 20, 2020

They were efficient and fast!!! You can’t ask more in a car dealership. I will always get my car service there. It was easy to do everything on line. More

by b.ponchoanderson
Recommend Dealer
Yes
Employees Worked With
Sonny Emmons
June 20, 2020

Heritage Cadillac in Morrow, Ga made servicing our Cadillac a breeze. Nate, our service consultant, was courteous and transparent in the issues affecting my SRX. I was highly satisfied with the servic More

by searcy8589
Recommend Dealer
Yes
Employees Worked With
Naye
June 19, 2020

I have purchased two cars from this location. I use Sonny In the service every time. The service has always been excellent. I would recommend to anyone. More

by Gbrayboy
Recommend Dealer
Yes
Employees Worked With
Frankie Walker, Sonny Emmons
June 19, 2020

Excellent, Class A service. They make me want to stay in the Cadillac family. Enrique took great care of me. My repair was painless & thats brings value to the amount of money I pay to drive Cadillac. More

by OnTheRunMom
Recommend Dealer
Yes
Employees Worked With
Enrique
June 19, 2020

Always clean. All workers are very courteous Sonny took Always clean. All workers are very courteous Sonny took my car in said it would not take long for service. I took my car in monday and a part had More

by dolores.walker@comcast.net
Recommend Dealer
Yes
Employees Worked With
The young lady that you pay when your car is ready. , Sonny Emmons
June 19, 2020

Service I took my car in for service and they did a great job. I had an appointment at 1:p.m and they took my vehicle in on time, 1p.m exactly I like that. Th More

by Waresam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Higgins
June 19, 2020

I had my 60,000 mile service done at this dealership. Mr. Naye Higgins was my Service Advisor. He is knowledgeable and was excellent in his communication with me. His sevice to/for me was great. More

by Customer
Recommend Dealer
Yes
Employees Worked With
N/A
June 19, 2020

The service department is sloppy they act busy so they don’t have to answer service calls when trying to schedule an appt. You have to call all day just to get back in contact with the Service advisor you More

by Anthony
Recommend Dealer
No
Employees Worked With
Nate
Jun 22, 2020 -

Heritage Cadillac responded

Anthony, thank you for taking the time to provide us with your feedback. We are sorry to hear that it was difficult for you to get a hold of a Service Advisor. Things have been a little busier for us than usual, however, we pride ourselves on excellent customer service and we will be looking into this to see what we can do differently to make sure it's easier for our customers to get a hold of a Service Advisors. Thank you and have a wonderful day!

June 18, 2020

excellent!!!!!! Naye Higgins is like fine wine, his service only get better withe time. I have really enjoyed working with him over the past ten plus years. I trust h More

by Tfbrantley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naye Higgins
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