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Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I had previously gotten a car from Herb Gordon Subaru, and they were great. This time around the car that we really wanted was located at another dealership and Muhammed arranged for us to get a test driv and they were great. This time around the car that we really wanted was located at another dealership and Muhammed arranged for us to get a test drive, even though he would not get credit for the sale. Great customer service! More
The customer service experience at the Herb Gordon Service Center was really exceptional. I was a very happy customer. Service Center was really exceptional. I was a very happy customer. More
Muhammed (Mo) was 5-star from start to finish. Very detail oriented and attentive to our every need and question. I’ve bought many cars. This was my best buying experience ever. Very detail oriented and attentive to our every need and question. I’ve bought many cars. This was my best buying experience ever. More
They were very helpful, I went in for a test drive with Andrew and he was very accommodating. I did not end up purchasing a vehicle, but I stated that to them ahead of making my appointment. I am still int Andrew and he was very accommodating. I did not end up purchasing a vehicle, but I stated that to them ahead of making my appointment. I am still interested, just was not ready to buy! More
James Cooch was the nicest salesperson I’ve ever delt with. Mike the manager and Shawn the finance manager were also very pleasant to do business with. I highly recommend doing business with Herb Gordon with. Mike the manager and Shawn the finance manager were also very pleasant to do business with. I highly recommend doing business with Herb Gordon Subaru. More
Great work, very fast and good Good service department. Thank you Vitaliy Great. 10 score Thank you Vitaliy Great. 10 score More
I emailed a question about my warranty on my Outback and I received a call back in less than an hour from Vitaliy Khlebnikov (Service Advisor) and he answered my question. I received a call back in less than an hour from Vitaliy Khlebnikov (Service Advisor) and he answered my question. More
Because of my service representative, Vitaly, my experience at Herb Gordon is a positive one. He goes above and beyond to keep me informed and make sure I understand everything. experience at Herb Gordon is a positive one. He goes above and beyond to keep me informed and make sure I understand everything. More
I had a good experience at Herb Gordon Subaru. From the moment my family and I walked in, the team was welcoming, professional, and eager to help without being pushy. Car shopping can sometimes f From the moment my family and I walked in, the team was welcoming, professional, and eager to help without being pushy. Car shopping can sometimes feel overwhelming, but Muhammed (Moe) made it a truly enjoyable experience. His kindness and professionalism stood out, and he genuinely cared about helping me find the right car rather than just making a sale. Thanks to his support, I drove away in a vehicle I absolutely love! If you’re looking for a dealership with friendly, attentive staff who truly value their customers, I highly recommend More
I cannot thank Luke enough for being kind, friendly, and turning a nightmare car buying experience at other dealerships into a smooth and seamless event that was completed in 1 afternoon. If you are not a f turning a nightmare car buying experience at other dealerships into a smooth and seamless event that was completed in 1 afternoon. If you are not a fan of the typical pushy salesmen and want someone down to earth, please reach out to Luke at Herb Gordon Subaru! More