
Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Dealership very accommodating, with convenient hours and, most importantly, a great staff from the mechanics to the sales staff to the receptionist. Mohammed , the salesman, in a word, was the BEST! He is most importantly, a great staff from the mechanics to the sales staff to the receptionist. Mohammed , the salesman, in a word, was the BEST! He is completely knowledgeable in all aspects of the vehicles and is eager to share his knowledge, taking all the time you need in showing and explaining all the aspects of the vehicles, especially the complex technical features. Aside from all this knowledge, Mohammed is so personable that it is a thoroughly enjoyable experience just to be with him. Without a doubt, Mohammed made the car buying experience more enjoyable than any car salesman that I have ever dealt with, and I have been driving and buying cars for 56 years! Cannot say enough about this wonderful man. More
We had a lot of questions for Muhammad and spent an hour going over them. He took the time to answer everything thoroughly and even stepped outside with us on a freezing cold day to show us all the features going over them. He took the time to answer everything thoroughly and even stepped outside with us on a freezing cold day to show us all the features. His dedication and professionalism were truly impressive. This dealership is incredibly lucky to have someone like him on their team. He’s a real asset and made our experience outstanding. More
Muhammed was very professional and polite, he helped me to walk through the car insurance process. Highly recommended! to walk through the car insurance process. Highly recommended! More
Jerell is a fantastic service advisor! He was incredibly helpful and accommodating to all of our needs. We also appreciated the video from the technician describing the work that was done He was incredibly helpful and accommodating to all of our needs. We also appreciated the video from the technician describing the work that was done on our car. Thank you! More
Thoroughly knows his Subaru product and extremely accommodating and efficient in communicating that knowledge to his potential customers. Exudes authentic character traits without the slightest hint accommodating and efficient in communicating that knowledge to his potential customers. Exudes authentic character traits without the slightest hint of being self-serving. More
I would say this is an OUTSTANDING auto dealership. But the crown jewel of the dealership is Muhammed (Mo). I have purchased through him before, and he made it as painless as possible, but this time, But the crown jewel of the dealership is Muhammed (Mo). I have purchased through him before, and he made it as painless as possible, but this time, he outdid himself. I just wanted to get an estimate of how much my 2024 Crosstrek was worth because I was interested in an Outback because it had more of the features that I wanted in a vehicle. Just to shorten this up a bit, he had the Outback that I was interested in, and with the trade-in as high as it was, along, with my deposit, VIP deposit and the lease amount I'm now in a 2025 Outback Limited thanks to him. More
I recently brought my 2017 Forester in for service, and had an excellent experience (as always!) with the service I received. Although I had not made an appointment, Michael Goodman of the service staff we had an excellent experience (as always!) with the service I received. Although I had not made an appointment, Michael Goodman of the service staff welcomed me the minute I stepped out of the car, and immediately listened to my requests, and assessed what needed to be done. All issues with the car were taken care of while I waited, and the cost was reasonable. This kind of experience is why I have not taken my Forester anywhere else for service since I purchased it in 2017. Herb Gordon Subaru, and in particular Michael Goodman, are stellar examples of quality workmanship, professionalism, and honesty. More
Muhammed was extremely professional and polite. It is clear that he goes above and beyond for his customers! It is clear that he goes above and beyond for his customers! More
Muhammed was professional, respectful, polite, and straight forward. No pushy sales tactics and no gimmicks. We will be passing his info along to any friends looking to buy a Subaru. straight forward. No pushy sales tactics and no gimmicks. We will be passing his info along to any friends looking to buy a Subaru. More
Kevin helped me buy my 2025 Subaru Outback. Kevin was just awesome. He really listened to my needs and wishes and helped me secure a deal I was really happy with. He also was so kind to my todd Kevin was just awesome. He really listened to my needs and wishes and helped me secure a deal I was really happy with. He also was so kind to my toddler when she was growing impatient while I was buying the car and it made the experience so much better. Thank you Kevin! You were great! More