Herb Gordon Nissan
Silver Spring, MD
1,061 Reviews of Herb Gordon Nissan
Jamie Shupe is an awesome sales person. we enjoy our new ride, and I am recommending him to my friend, who is looking to buy a car as well. The only feedback we would have is that the description of the car ride, and I am recommending him to my friend, who is looking to buy a car as well. The only feedback we would have is that the description of the car said keyless entry, but no remote was available, it is missleading if you descrbe the car as keyless entry but do not provide the tools, but this is very very minor compared to the superb customer service we received. Thanks again for giving us the chance to get a new family ride! Konkobo Family More
I started my research on finding a car that I like first. Then I went thru the buying process using the AAA car buying program. AAA put me in touch with 4 dealers that were AAA approved. Jordan at Herb Gorda Then I went thru the buying process using the AAA car buying program. AAA put me in touch with 4 dealers that were AAA approved. Jordan at Herb Gordan was the first to respond to the inquiry. He immediately made me fee comfortable and relaxed thru the whole process. He made me feel no pressure at all to buy the car only from him. Other dealers we at me with the usual "hard" sell. Jordan made everything seem quick and easy. Although they did not have the car I wanted in stock, it was no problem for him to locate one that fit my requirements. Although buying a car is not without it's pit falls, Jordan made me feel like they cared for me as though I was already a customer. On top of it all, the price I was quoted from this dealer was even less than the AAA price quote - that doesn't happen often. I would highly recommend Jordan - he did a fantastic job and never made me feel like there was any pressure to buy. His goal was to make sure I got the car I wanted at the best possible price - and to make me feel like he earned my business. All in all it was quite possibly the best car buing experience I ever had. Great job. More
Everyone there went out of their way to make me feel welcome. They were not too pushy and we were able to negotiate on some levels. I found the car I wanted at a great price and they walked me through welcome. They were not too pushy and we were able to negotiate on some levels. I found the car I wanted at a great price and they walked me through the process of trading my car in, transferring the insurance and making a clean break with my car loan provider. Debbie was very helpful. She wasnt too familiar with all the features of the Infiniti brand so she studied up on the car before I got there so she could point out the benefits of the car to me. When I had further questions about my trade-in value, extended warranty, and etc she made sure she got those questions answered by the people who could help me. Ramesh and Justin were great as well. One Tip: Know the value of your car BEFORE you trade-in so there are no surprises if/when this portion of the deal arises. That way your experience is not tainted. More
This review is for the second vehicle we have purchased from this dealership in the past few years. The sales support from all concerned was excellent. The vehicle of interest was not in their inventory so from this dealership in the past few years. The sales support from all concerned was excellent. The vehicle of interest was not in their inventory so they had the exact model brought in from PA for inspection without any commitment to purchase on our part. Experience with the Service Department for our first vehicle purchase has been very good as well. More
i came here because darcars nissan in college park, md did not help me at all,and found out on my own that herb gordon nissan had my part i needed. went there on 10/28/2010 and was very pleased with the did not help me at all,and found out on my own that herb gordon nissan had my part i needed. went there on 10/28/2010 and was very pleased with the service i rec'd and how fast and professional they were furthermore i received great customer service there unlike in college park nissan. i live very close to darcars nissan in college park however would never go back and even though herb gordon is a little further and a little more expensive i would rather deal with them based on the customer serice i received. More
I was in the market for a new SUV and had visited numerous dealerships. After I decided on the Nissan Pathfinder, I started contacting numerous other dealerships via phone and internet for prices. numerous dealerships. After I decided on the Nissan Pathfinder, I started contacting numerous other dealerships via phone and internet for prices. Herb Gordon Nissan provided the lowest price on this particular year, make, and model via internet. I arrived at the dealership, test drove the vehicle, and completed the purchase in less than 3 hours. The salesman and his manager were very friendly and there was no haggling over the price. I was pleasantly surprised at the positive experience and would recommend this dealership to my family and friends. More
Ever since I've purchased my vehicles from Herb Gordon Nissan they have been forever helpful, these guy treat you so well they make you afraid to go anywhere else for service or to buy a car. I love Georg Nissan they have been forever helpful, these guy treat you so well they make you afraid to go anywhere else for service or to buy a car. I love George and his team of professionals for their professionalism, their sincere attitude and caring nature. If you think that you are in good hands with Allstate you haven't been to Herb Gordon Nissan. Keep up the good work guys, you've got something good going there especially in these trying times. More
I enjoyed the no hassle experience that the salesman Alan Albert provided. He was patient close to 30 days and was ready to move when I was ready. I did not feel pressed. I love the color of my car it is a Albert provided. He was patient close to 30 days and was ready to move when I was ready. I did not feel pressed. I love the color of my car it is a 2009 Nissan Altima Tuscany Red 2.5 S. My Wife Loves the car. I am content with my choice and my experience. Although I spoke to other dealerships not so memorable. Herb Gordon seemed to want my business, and further Herb Gordon had the selection, the price and great quality automobile I could live with. More
From the moment I drove up to this dealership and was warmly welcomed into the dealership by Mr. Jordan Jenkins I knew I was in the right place. I explained I had already perused their website and knew warmly welcomed into the dealership by Mr. Jordan Jenkins I knew I was in the right place. I explained I had already perused their website and knew what vehicles I wanted to see. So Mr. Jenkins quickly arranged for my test drives of two 2007 Nissan Murano's. Unfortunately the vehicles didn't have all the amenities I was looking for in my next vehicle. So we went back to Mr. Jenkin's computer to pull up vehicles that more closely matched what I really wanted. While discussing other used vehicles Mr. Jenkins mentions the newly delivered 2011 Nissan Juke that had every amenity I wanted and it was brand new!! We walked outside and I was instantly smitten, took the test drive and was sold! Since financing was prearranged I made Mr. Jenkins an offer and he took my offer to Justin Kim who made the numbers work for both of us!! Unfortunately my check for the car was left at home so Mr. Jenkins graciously allowed me to go home in my new vehicle and pick up the check. Offered me dinner and soft drinks when I returned. Introduced me to his Sales Mgr. Kevin Yi, took me on a tour of the dealership and all the departments. I met Paul Schiviaone in Service and was instantly impressed by how clean the Service bays and flooring were. I received his business card and was made to feel welcome to my new family at Herb Gordan Nissan. From every employee that I met from the receptionist to the gentleman who cleaned my vehicle I was impressed with the level of customer service and professionalism they bestowed not to mention the actual warmth I honestly felt. I literally drove away with a warm feeling and a silly grin on my face from the total experience of buying my new 2011 Nissan Juke from MileOne Herb Gordon Nissan!! More
An all around pleasant car buying experience. The folks at the dealership were very helpful. They were very attentive and able to answer all my questions. They make the whole experience very enjoyable. at the dealership were very helpful. They were very attentive and able to answer all my questions. They make the whole experience very enjoyable. I would highly recommend this dealership and would definitely buy my next car from Herb Gordon. More