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Herb Gordon Nissan

Silver Spring, MD

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1,061 Reviews

3131 Automobile Blvd

Silver Spring, MD

20904

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1,061 Reviews of Herb Gordon Nissan

July 27, 2019

MY EXPECTATIONS WERE FAR EXCEEDED!!! THANK YOU I would like to personally thank Mr. Jim Porter and Mr. Mark Sonn for ensuring such a wonderful experience! I can’t thank you enough.. More

by Prettyangel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sonn, Jim Porter
Jul 30, 2019 -

Herb Gordon Nissan responded

We are delighted to hear that our team gave you such a great experience! Feel free to reach out to us if you need anything. Have a fantastic day!

July 26, 2019

Thoroughly prepared Sven Laszczak was excellent in helping me decide whether to move forward with buying a Leaf. He was very thorough in his explanations & patient with More

by lakenewport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sven Laszczak
Jul 28, 2019 -

Herb Gordon Nissan responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

July 25, 2019

Outstanding Customer Service The customer service from Marcus was Awesome. His professionalism shows why Herb Gordon Nissan is in the top of the class when it come to car dealers More

by Christ1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Hawkins
Jul 26, 2019 -

Herb Gordon Nissan responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

July 25, 2019

Great experience Akeem was amazing and very professional. His expertise and great customer service was profoundly impactful on our decision on buying our 2019 Nissan S More

by staff22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Akeem Clagett
Jul 26, 2019 -

Herb Gordon Nissan responded

Congratulations on your new 2019 Nissan Sentra! We're glad to hear you had a great experience with Akeem. We hope you continue to choose us for all your automotive needs! Take care!

July 24, 2019

Great Customer Service Had awesome customer service was notified promptly that my vehicle was ready to be picked up. Everything was explained to me and I will continue to re More

by Kparedes1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Hawkins
Jul 25, 2019 -

Herb Gordon Nissan responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad you received awesome customer service! We look forward to your next visit!

July 22, 2019

Leon's experience. My experience at the dealership service department yesterday at Herb Gordon Nissan was fantastic I have a wonderful service rep by the name of Lynn Fr More

by Lebo63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Fritz, Renwick Harvey
Jul 24, 2019 -

Herb Gordon Nissan responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

July 20, 2019

Our best car buying experience. Rose was patient, pleasant and most helpful. This was by far our best car buying experience. We recommend Rose for recognition and would recommend the More

by Coach1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tsegereda (Rose) Workneh
Jul 22, 2019 -

Herb Gordon Nissan responded

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for the recommendation, and have an amazing day!

July 19, 2019

Sales staff was very friendly and knowledgeable Sergio took the time to assist us in looking for a car! He explained a lot of features and did some research on how much my trade in did my new/used c More

by MuranoMom50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sonn, Sergio Rivera, Cathy Ruyter
Jul 22, 2019 -

Herb Gordon Nissan responded

Hello, thank you for your positive review. We're glad to hear that you found Sergio so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Nov 29, 2019 -

MuranoMom50 responded

I need to know how I can acquire a 2nd key fob for the 2018 Nissan Murano I only received one when i purchased it and thought there should be 2 key fobs. I researched and found one that costs almost 200 dollars that is compatible for my Murano will I be responsible for purchasing this since the dealership only supplied me with one stating that was all they had?

July 12, 2019

Frances Tievy - the very best - integrity, honesty and heart It is very rare that you come across people like Frances Tievy (akaGrandma). She is laced with integrity, honesty and has a huge heart. She listens. More

by Henryjames12345!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben, Ken, Kenny, Mark Sonn, Frances Tievy
Jul 13, 2019 -

Herb Gordon Nissan responded

Hello!, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

July 11, 2019

Maintenance Service Excellent service. Service was personal and professional. This is the second SUV I have bought from Herb Gordon. They go out of their way to provide e More

by Oceana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Fritz
Jul 12, 2019 -

Herb Gordon Nissan responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Herb Gordon Nissan as your first choice for service!

Jul 12, 2019 -

Herb Gordon Nissan responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Herb Gordon Nissan as your first choice for service!

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