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Herb Gordon Nissan
Silver Spring, MD
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1,061 Reviews of Herb Gordon Nissan
MY EXPECTATIONS WERE FAR EXCEEDED!!! THANK YOU I would like to personally thank Mr. Jim Porter and Mr. Mark Sonn for ensuring such a wonderful experience! I can’t thank you enough.. I would like to personally thank Mr. Jim Porter and Mr. Mark Sonn for ensuring such a wonderful experience! I can’t thank you enough.. More
Thoroughly prepared Sven Laszczak was excellent in helping me decide whether to move forward with buying a Leaf. He was very thorough in his explanations & patient with Sven Laszczak was excellent in helping me decide whether to move forward with buying a Leaf. He was very thorough in his explanations & patient with my many questions. I would go back to him if I change my mind down the road. More
Outstanding Customer Service The customer service from Marcus was Awesome. His professionalism shows why Herb Gordon Nissan is in the top of the class when it come to car dealers The customer service from Marcus was Awesome. His professionalism shows why Herb Gordon Nissan is in the top of the class when it come to car dealership. More
Great experience Akeem was amazing and very professional. His expertise and great customer service was profoundly impactful on our decision on buying our 2019 Nissan S Akeem was amazing and very professional. His expertise and great customer service was profoundly impactful on our decision on buying our 2019 Nissan Sentra. I could not have asked for a better sales representative. More
Great Customer Service Had awesome customer service was notified promptly that my vehicle was ready to be picked up. Everything was explained to me and I will continue to re Had awesome customer service was notified promptly that my vehicle was ready to be picked up. Everything was explained to me and I will continue to return to service my vehicle here. Thank you More
Leon's experience. My experience at the dealership service department yesterday at Herb Gordon Nissan was fantastic I have a wonderful service rep by the name of Lynn Fr My experience at the dealership service department yesterday at Herb Gordon Nissan was fantastic I have a wonderful service rep by the name of Lynn Fritz and I especially like the idea that they didn't try to sell me a service that I didn't need. My salesperson's name is Renwick Harvey I almost purchased the vehicle yesterday but I believe my credit may not have been where it should have been. More
Our best car buying experience. Rose was patient, pleasant and most helpful. This was by far our best car buying experience. We recommend Rose for recognition and would recommend the Rose was patient, pleasant and most helpful. This was by far our best car buying experience. We recommend Rose for recognition and would recommend the dealership to others. More
Sales staff was very friendly and knowledgeable Sergio took the time to assist us in looking for a car! He explained a lot of features and did some research on how much my trade in did my new/used c Sergio took the time to assist us in looking for a car! He explained a lot of features and did some research on how much my trade in did my new/used car would be in helping with a reasonable price for my Murano More
Frances Tievy - the very best - integrity, honesty and heart It is very rare that you come across people like Frances Tievy (akaGrandma). She is laced with integrity, honesty and has a huge heart. She listens. It is very rare that you come across people like Frances Tievy (akaGrandma). She is laced with integrity, honesty and has a huge heart. She listens..at the end of the discussion she wants you to be happy. She wants to make sure she explains everything to you and listens. Not only does she listen but does her very best to make sure you are comfortable and understand the entire sales process and what to expect and not to expect - she sets realistic expectations and holds your hand throughout the sales process and after. We will do business well into the future with Frances and her team - Ken (sales manager), Ben (internest sales manager), Mark the finance man. Incredible after a visit to recall all their names and see and feel their passion for their work. It is a wonderful place to do business and I recommend to all without hesitation. More
Maintenance Service Excellent service. Service was personal and professional. This is the second SUV I have bought from Herb Gordon. They go out of their way to provide e Excellent service. Service was personal and professional. This is the second SUV I have bought from Herb Gordon. They go out of their way to provide excellent service. More