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Herb Gordon Nissan
Silver Spring, MD
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1,061 Reviews of Herb Gordon Nissan
Treat you like family. My SUV needed service. Lynn Fritz got all my information and she took care of me like I was part of her family. She made sure that the issue was ide My SUV needed service. Lynn Fritz got all my information and she took care of me like I was part of her family. She made sure that the issue was identified and she worked with me on the payments. She was very honest with me. She was also able to put me in a free rental car from enterprise. She is the Best! Love you Lynn! The staff are friendly and extremely knowledgeable and most of all professional. They take the time to listen to their customers to find the best solutions for them. I would highly recommend Herb Gordon Nissan. More
Service 8/16/19 Grant was awesome! He got me in and out and in a timely manner. He answered all of my question and clarified any confusion. Would definitely recommend Grant was awesome! He got me in and out and in a timely manner. He answered all of my question and clarified any confusion. Would definitely recommend! More
GrantKing always provide excellent service at herb Gordon. Grant King, service advisor at Herb Gordon nissan always provides excellent service when I bring my vehicle In. He's fast and reliable. Herb Gordon ni Grant King, service advisor at Herb Gordon nissan always provides excellent service when I bring my vehicle In. He's fast and reliable. Herb Gordon nissan services dept outstanding More
12 Stars for Distinguished Service! Mario When I visited the dealership for the first time, Sven was very personable, makes every effort to relate to his customers, and was knowledgeable about When I visited the dealership for the first time, Sven was very personable, makes every effort to relate to his customers, and was knowledgeable about the Nissan Rogue and all of the financing options. There was no pressure from Sven or the managers to purchase, even when I had to delay my purchase for another 2 months. Sven has an excellent job working with the managers and myself to put together a great deal, and was always available for questions and concerns even after I purchased the vehicle. Will definitely recommend Sven if I meet anyone shopping for a Nissan. More
Grant’s Bow Tie I am a satisfied customer with the quality of the service, the free car wash after and the real double expresso topped with drip coffee during. The se I am a satisfied customer with the quality of the service, the free car wash after and the real double expresso topped with drip coffee during. The service people are very professional. Thank You! More
Unparalleled Customer Service Sven went above and beyond to educate us about the Leaf and the ins and outs of owning an electric car. He spent over three hours with us on two separ Sven went above and beyond to educate us about the Leaf and the ins and outs of owning an electric car. He spent over three hours with us on two separate visits, answered all of our questions, provided us with resources, AND gave us the best deal on a Leaf out of all of the Nissan dealerships in the area. We are SO happy with our purchase and will send anyone interested in an electric car to Sven at Herb Gordon Nissan! More
Thanks for everything!!! Thank you Akeem for your help and patience with me! I’m so excited about my brand new car!! I’m definitely telling all my friends and family about you Thank you Akeem for your help and patience with me! I’m so excited about my brand new car!! I’m definitely telling all my friends and family about your service and help! More
We felt well cared for and got the car we wanted, We were given a great deal of attention and response to our questions plus a lot of information about operating and caring for our new car. The existe We were given a great deal of attention and response to our questions plus a lot of information about operating and caring for our new car. The existence of a free charging station and future help with maintenance shows continuing support. More
Customer Service at it’s Best! The Customer Service Department at this Dealership has to be rated as Top and first in Class! I cannot find enough words to describe The quality, Care The Customer Service Department at this Dealership has to be rated as Top and first in Class! I cannot find enough words to describe The quality, Care and TRUE expertise that my wife and I are shown and treated to. All of the people there from the Sales showroom to the young women who man the desk exhibit the utmost care and respect that I know Herb Gorden’s Nissan has built it’s reputation on . I Do have to cite the one individual who embodies and represents Herb Gordon. I don’t know his last name, But Mr. Marcus (first name) is a man of class and he epitomizes the Word “ Professional “ in every way! I remember The credo that “ Customer satisfaction is our utmost priority “ this man exemplifies this and makes sure his customer’s always leave happy and satisfied. I don’t or had to experience many of your other Reps. I go by what I encounter and see. You have an employee that is an example that your other junior Reps can model themselves after. More
Frances is the VERY BEST After a lot of research and looking for a car, I found the car that I wanted for my small family at this dealer. Frances helped us out and went above After a lot of research and looking for a car, I found the car that I wanted for my small family at this dealer. Frances helped us out and went above and beyond what can be done to make sure that we are happy and satisfied with the purchase of the 2017 Rogue, which we are very happy with it. Frances is a great human and it was very nice meeting her an knowing that there are still good people out there. If you find your car at this dealer, go for Frances with no hesitation. More