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Herb Gordon Nissan

Silver Spring, MD

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1,061 Reviews

3131 Automobile Blvd

Silver Spring, MD

20904

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1,061 Reviews of Herb Gordon Nissan

August 16, 2019

Treat you like family. My SUV needed service. Lynn Fritz got all my information and she took care of me like I was part of her family. She made sure that the issue was ide More

by P-Rock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Fritz
Aug 21, 2019 -

Herb Gordon Nissan responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 16, 2019

Service 8/16/19 Grant was awesome! He got me in and out and in a timely manner. He answered all of my question and clarified any confusion. Would definitely recommend More

by chels4432
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant King
Aug 21, 2019 -

Herb Gordon Nissan responded

Thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 14, 2019

GrantKing always provide excellent service at herb Gordon. Grant King, service advisor at Herb Gordon nissan always provides excellent service when I bring my vehicle In. He's fast and reliable. Herb Gordon ni More

by Sal123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant King
Aug 16, 2019 -

Herb Gordon Nissan responded

Hi! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

August 14, 2019

12 Stars for Distinguished Service! Mario When I visited the dealership for the first time, Sven was very personable, makes every effort to relate to his customers, and was knowledgeable about More

by Mjj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sven Laszczak
Aug 16, 2019 -

Herb Gordon Nissan responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

August 11, 2019

Grant’s Bow Tie I am a satisfied customer with the quality of the service, the free car wash after and the real double expresso topped with drip coffee during. The se More

by Ronald Bell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The Cashier is delightful., Grant King
Aug 13, 2019 -

Herb Gordon Nissan responded

Ronald, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Nissan!

August 11, 2019

Unparalleled Customer Service Sven went above and beyond to educate us about the Leaf and the ins and outs of owning an electric car. He spent over three hours with us on two separ More

by Ronna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sven Laszczak
Aug 13, 2019 -

Herb Gordon Nissan responded

Ronna, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 08, 2019

Thanks for everything!!! Thank you Akeem for your help and patience with me! I’m so excited about my brand new car!! I’m definitely telling all my friends and family about you More

by Jilly11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Akeem Clagett
Aug 09, 2019 -

Herb Gordon Nissan responded

Congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 07, 2019

We felt well cared for and got the car we wanted, We were given a great deal of attention and response to our questions plus a lot of information about operating and caring for our new car. The existe More

by DavidD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sven Laszczak
Aug 08, 2019 -

Herb Gordon Nissan responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Herb Gordon Nissan so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

August 06, 2019

Customer Service at it’s Best! The Customer Service Department at this Dealership has to be rated as Top and first in Class! I cannot find enough words to describe The quality, Care More

by Dazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Hawkins, Ray Karpal
Aug 08, 2019 -

Herb Gordon Nissan responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Nissan!

August 04, 2019

Frances is the VERY BEST After a lot of research and looking for a car, I found the car that I wanted for my small family at this dealer. Frances helped us out and went above More

by Rowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy Ruyter, Frances Tievy
Aug 06, 2019 -

Herb Gordon Nissan responded

Rowe, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Nissan!

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