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Herb Gordon Nissan

Silver Spring, MD

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1,061 Reviews

3131 Automobile Blvd

Silver Spring, MD

20904

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1,061 Reviews of Herb Gordon Nissan

September 05, 2019

Akeem Claggett is your guy Akeem was an amazing salesperson to deal with. I was in the process of a very frustrating car buying experience at another dealership. He called me an More

by Chris Cunningham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Akeem Clagett
Sep 06, 2019 -

Herb Gordon Nissan responded

Hi Chris, thank you so much for your positive recommendation and comments about Herb Gordon Nissan! We look forward to your next visit. Take care!

September 04, 2019

Great service I worked with Lynn and Nate who both patiently examined the issue I was having with my Nissan Connect services. The problem was not ultimately a mecha More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate, Lynn Fritz
Sep 06, 2019 -

Herb Gordon Nissan responded

Paul, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Nissan!

August 31, 2019

Great Customer Service , Asia was excellent and very helpful. The rest of the staff is friendly as well, I would definitely recommend this dealership to a friend or family m More

by TonyT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asia Hart
Sep 06, 2019 -

Herb Gordon Nissan responded

Tony, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions, we will be more than happy to assist you! Safe travels!

August 29, 2019

Sales Super after-sales care with attention to detail. Frances is low pressure, friendly and conscientious. I would recommend her to others. I would work wi More

by Cat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frances Tievy
Aug 30, 2019 -

Herb Gordon Nissan responded

Hello, thank you for your support! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Take care!

August 27, 2019

Very good people Akeem is very good salesman I appreciate my experience with him very much very professional and experienced salesman I recommend him very highly Tha More

by Fathi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Akeem Clagett
Aug 28, 2019 -

Herb Gordon Nissan responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Herb Gordon Nissan as your first choice for service!

August 27, 2019

You will be in great hands! Akeem was delightful to work with. He was patient, kind, knowledgeable, informative, and professional. I came to the dealership with an appointment se More

by Missy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Akeem Clagett
Aug 28, 2019 -

Herb Gordon Nissan responded

Missy, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!

August 27, 2019

Good service friendly customer service My sales person Akeem Claggett was very patient with me took the time to make my car shopping experience pleasant and not as stressful as I thought it More

by Lewis1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Booth, Akeem Clagett
Aug 28, 2019 -

Herb Gordon Nissan responded

Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

August 26, 2019

Worth Every Stars ⭐️ ⭐️⭐️⭐️⭐️ I can’t speak highly enough of my experience with Akeem. Professional, knowledgeable and friendly. I visited a lot of dealerships, so I knew what I wa More

by Rogue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sonn, Akeem Clagett
Aug 28, 2019 -

Herb Gordon Nissan responded

Thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!

August 24, 2019

Excellent Service Great Experience Akeem thank you so very much! Excellent Service from begin to end! Professional and knowledgeable. It was a pleasure working with you! The entire team More

by Murano.Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sonn, Kenny Booth, Akeem Clagett
Aug 28, 2019 -

Herb Gordon Nissan responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope you continue to choose us for all your automotive needs! Take care!

August 18, 2019

Amazing and Honest Jim Porter is one of two trusted people whom I consult when I'm shopping for a vehicle for my family. I'm a repeat customer and have purchased three More

by Katie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Porter
Sep 10, 2019 -

Herb Gordon Nissan responded

Hello Katie, we’re happy to hear you had another great experience with Jim! As one of our valued customers we want to sincerely thank you for your business, and we look forward to your next visit. Take care!

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