Herb Chambers Toyota of Auburn
Auburn, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I purchased a new 2009 Toyota XLE in June 2009. I requested certain features like a certain color, Leather seats, automatic car starter, etc.. They went out of their way to accomidate me and have th requested certain features like a certain color, Leather seats, automatic car starter, etc.. They went out of their way to accomidate me and have the vehicle ready when promised. Come time for it's six month check-up, They were very accomidating and my motor vehicle was ready when promised and cleaned. I would and have recommended many of my friends to purchase their vehicles from Herb Chambers Toyota of Auburn. More
We own two cars both Toyota's a Camry and a Avalon which We own two cars both Toyota's a Camry and a Avalon which we purchased there. Have all service done there. Very simple there work is very good, they a We own two cars both Toyota's a Camry and a Avalon which we purchased there. Have all service done there. Very simple there work is very good, they are knowledable, frienLodly and assist you in a professional manner. They will always be are dealership. Louis More
Mark Hoenig is the best salesman I have ever dealt with! I recommend everyone to him and I have had several friends and family members buy cars from him! Rich Shine and Tiffany Schimmelmann were great I recommend everyone to him and I have had several friends and family members buy cars from him! Rich Shine and Tiffany Schimmelmann were great when I went to go get my sticker. They had me in and out in no time! Mark was also very helpful meeting me in service and making sure everything went well! Thank you Thank you Thank you!!! Keep hiring great people like that and I will always come back! More
I received outstanding customer service when I went in to purchase my new car. The salesmen were very friendly and extremely helpful. I looked at several different vehicles and got a detailed, accurate & i purchase my new car. The salesmen were very friendly and extremely helpful. I looked at several different vehicles and got a detailed, accurate & informational test drive of each one. There was no presure to buy. I felt like this experience could not have been better. More
I give this dealarship the highest rating you could give. From the time you enter the door until the time you leave you are treated courteousely. Jimmy Eldean went above and beyond what any saleman would d From the time you enter the door until the time you leave you are treated courteousely. Jimmy Eldean went above and beyond what any saleman would do. I could write a whole book about this man. He treated me like he would treat his own family. From the time I arrived until the time i left Jimmy Eldean kept me informed of everything going on. This was my second lease from Herb Chamber Toyota in Auburn. I met the Italian guy second in line to the real Herb. He was so nice to me. He even gave me two movie tikcet. I told him Jimmy Eldean was a real keeper and was so good to me. I will definitley recommend this dealership to friends and family. And Toyotas last forever. This is my third one and I will only buy Toyotas in the future. I am going to tell my Aunt to go there too. Her car was just totalled I think That JIMMY Eldean should get a big award!!!!!!!!!! And the fincance manager Daniel Mullen was really great too. i even Met Daniel Bortolussi. He gave me two free movie ticket. More
I had the recent privilege of purchasing a 2008 Used Toyota Highlander from Herb Chambers Toyota of Auburn. Josh Smith was our sales person and was one of the most honest salesmen I have ever had the o Toyota Highlander from Herb Chambers Toyota of Auburn. Josh Smith was our sales person and was one of the most honest salesmen I have ever had the opportunity to work with (At any dealership). Josh went out of his way to negotiate a deal that was fair and I was very pleased with the experience. It's should come as no surprise to people reading this review that when you buy a used car from a Herb Chambers dealership you pay a little more then you would from other dealerships. That said, I honestly think the higher price is warranted through their phenomenal customer care and programs (Such as the 3 day money back guarantee). If you're looking for a quality car from Herb Chambers Toyota in Auburn, you should contact Josh Smith and see if he can't help you to get a good deal as well!! More
I buy vehicles and maintain a company fleet. I stumbled upon Herb Chambers Toyota and have since purchased all our fleet and other vehicles from them. I also have brought all our vehciles there for both wa upon Herb Chambers Toyota and have since purchased all our fleet and other vehicles from them. I also have brought all our vehciles there for both warranty and non-warranty service. The Service Dept. is professional, courteous, knowledgeable and have always provided excellent service. They have accommodated us in every way. We've never had to wait for an appointment and when our agreed pick-up date was not possible they have provided loaner vehicles free of charge. The salesman Marque has always given us the right price the first time. I Dont feel that I have to second guess his quotes and this saves me time. They provide what they agree to always. In the auto business things happen its the nature of the business but even when things haven't gone the way they were planned the staff at HC Auburn has made the necessary adjustments to service us. The support staff to the the service dept is always welcoming and friendly and have knowledge beyond simply taking appointments. They take their time to explain situations and lay out options that are available. They dont push you to chose the most expensive repair but rather take their time to explain what each option will do. I feel as if I'm getting more than what I pay for each time we bring a vehicle there. I dont worry that the job wont be done correctly. I have the confidence that when I drop it off for a specific issue that issue will be corrected and I dont get the usual dealer "while we were under there we found all these other problems". The Service advisors know what they are talking about, the techs do their jobs right the first time, and the salesmen are honest and provide quality. More
Everyone at the dealership was SO helpful and nice. Marque Hoenig helped us, and we would recommend him to anyone and everyone. He was incredible to work with, very attentive, and extremely helpful. Marque Hoenig helped us, and we would recommend him to anyone and everyone. He was incredible to work with, very attentive, and extremely helpful. We'll definitely be back to the dealership in the future! More
I would and have reccomended this dealership to many many people, because of the great service I received! My husband and I went to many dealerships with one thing in mind the car we wanted and a price that people, because of the great service I received! My husband and I went to many dealerships with one thing in mind the car we wanted and a price that was in our pirce range and we received both at Herb Chambers. From the sales people to finace the employees were friendly and very helpful! Thank you Herb Chambers for a great car buying experience More
I found a car online and called the dealership to see if it was still available and as my luck would have it it was, so I made an appointment to go and test drive and love the car!! From the salesperson who it was still available and as my luck would have it it was, so I made an appointment to go and test drive and love the car!! From the salesperson who helped me to all of the other people who helped me my experience was great!! I would highly recommend buying a car from this dealer and plan on doing all of my vehicl bussiness with them!! More