Herb Chambers Toyota of Auburn

Wayne was friendly and helpful. I didn't feel any typical Wayne was friendly and helpful. I didn't feel any typical "pressure" and thought the experience was very easy. The dealership was very busy the day Wayne was friendly and helpful. I didn't feel any typical "pressure" and thought the experience was very easy. The dealership was very busy the day I purchased the vehicle, but Wayne did not appeared rushed and took care to pay attention to me. He pitched the vehicle well without being overbearing. More

Bryan couldn't have been more informative and attentive to my needs. He made me feel as if he were my friend and not a slick salesman. I liked the layout of the building, the cleanliness of the service are to my needs. He made me feel as if he were my friend and not a slick salesman. I liked the layout of the building, the cleanliness of the service area and that I will be able to drive my new Toyota Tacoma into the service area without setting foot outside. I look forward to having my Tacoma serviced at Herb Chambers Toyota. More

I needed another Toyota as my other car was 11 years old and time for a new one. My sales person was excellent. Marque was patient and knowledgeable. He went above and beyond the call of duty to make sur and time for a new one. My sales person was excellent. Marque was patient and knowledgeable. He went above and beyond the call of duty to make sure I got just what I needed, and quickly too. He was a joy to work with. He was kind and very helpful also. I love my new Toyota, and hope to enjoy it for many years to come. I will certainly go back to Marque again for my next car. I have had nothing but good experiences at Herb Chambers for 11 years and would definitely reccommend them to a new customer. It is a great place to have work done, and they have always been wonderful to me. Thanks again. Susan Tivnan More

Working with Jimmy was an absolute pleasure. There wasn't one second that I felt like Jimmy was trying to "sell" us on some thing. We felt continually that Jimmy was out for our best interest. If I could rat one second that I felt like Jimmy was trying to "sell" us on some thing. We felt continually that Jimmy was out for our best interest. If I could rate him a "10" in each category i would gladly do so. I plan on recommending my friends and family to Jimmy and plan on buying my future cars from him. I would like to thank Jimmy for showing the kindness and respect he showed to my family and personally tell him how much we appreciate him. Thanks again! -Michael Latino More

I shopped for over a month for a replacement for my favorite truck of all times. I finally settled on a 2010 Toyota Tundra. It was a big deal to me to find a dealership that I felt comfortable wi favorite truck of all times. I finally settled on a 2010 Toyota Tundra. It was a big deal to me to find a dealership that I felt comfortable with as a new truck purchase for me only happens once a decade. Well, from initial contact through to purchase and delivery my sales rep Joe Blake went out of his way to ensure that I was a satisfied customer. He answered my million questions and concerns and even counseled me when it came time to give up the keys to my old truck ensuring me that this new truck would be a solid replacement. The jury will be out on that for a while -- probably 2020 or beyond :) BUT, one thing I will say is that I'll be looking for Joe Blake when I return. Customer Satisfaction was a #1 priority for Joe... and I'm sure Herb Chambers could use dozens more just like him. Congratulations Joe for your outstanding service, and to you Herb Chambers for having a quality employee like Joe on your staff. I'm a tough customer to sell too... but I drove away smiling... See you in 2020! More

The decision for us was really pretty simple. We spent two straight weekend days looking and test driving different types of suv's. We were impressed with the Honda CRV and theNissan Rouge and actually m two straight weekend days looking and test driving different types of suv's. We were impressed with the Honda CRV and theNissan Rouge and actually made an offer on the CRV. The dealer was listening to our requests and could not meet the desired price range we very specifically said we were looking for. We were refer'd to your dealership through a friend and when we arrived we were greeted by Mr. Leslie. We explained that we were tired and simply wanted to lease a new SUV for less than $300 per month in "total" payments. We took the Rav 4 out for a test drive and when we got back Mr. Leslie had begun to put some payment figures together and landed right in our range at $298 per month. The biggest stand out was his ability to obtain a blue tooth system for the car. We asked for this 3 times at the Honda dealership and each time were told that we needed to buy up to the next level of class, this of course put us well out of the price range we wanted to stay within. For Jim he made one phone call and it was installed. We were extrremely happy with the experience at your dealership and we would definately recommend Jim to a friend. He knows how to get things done. Regards, Miranda Gomes and Brian White More

We previously had a bad experience when buying a car at Herb Chambers in Auburn. The salesman described none of the cars features and told us everything was ready to pick up the car when in fact we had to Herb Chambers in Auburn. The salesman described none of the cars features and told us everything was ready to pick up the car when in fact we had to return 3-4 times to get everything finished. We swore we would not go back, but decided to because the car we purchased was not the car we wanted. Wayne was our salesman this time and he went overboard to see to it that everything was explained and delivered on time. All of the salespeople greeted us and tried to make this a much more pleasant experience. Even the store manager talked with us. We bought a 2010 Rav4 and are thrilled with it. We are also pleased that all of the equipment and options were explained so we didn't have to try to figure everything out ourselves. We would definitely recommend this dealership to anyone. Thank you Wayne and Auburn Herb Chambers Toyota. More

I have had a long term relationship with Toyota currently owning 3 Toyota vehicles and over 12 vehicles in the past 20 years. When deciding to udpate the oldest vehicle I own I did my research and looked fo owning 3 Toyota vehicles and over 12 vehicles in the past 20 years. When deciding to udpate the oldest vehicle I own I did my research and looked for a salesman who would recognize that I knew the product I was looking for and valued my loyalty to the Toyota brand. The sales team at Herb Chambers Toyota of Auburn from Samantha to Jimmy and Chuck were very professional and efficient. My needs were met on every aspect with a minimal expenditure of time and energy on my part which is critical to the process for me as a buyer. The vehicle looks great, the price was right and the service was excellent. More

I walked in off the street with the expectation of checking out the new deals I saw on television. I met Jimmy as he was walking by when he asked if I needed help with anything. He took me immediate checking out the new deals I saw on television. I met Jimmy as he was walking by when he asked if I needed help with anything. He took me immediately and spent quite a bit of time showing me cars and working on the best deal he could. He was a pleasure to work with. I have had bad experiences with car salesmen in the past and I usually start out with a defensive, on guard attitude. I didn't feel that way when I walked in Herb Chambers and met Jimmy. By the time I was done I had leased two new vehicles from him and he worked out what I believe was a fair deal for both sides. There was a little trouble with the bank approval and it appeared as if I might have to wait a few days to get my car. My wife was able to take hers that day. Jimmy told me he would do what he could to get me the car by the next day but thought it might take more like three or four days before all the paperwork and approvals could be completed. Anyway, i goy a call that night that the car was ready for pickup. It was gassed up and ready to go by the time I got to the dealership. Jimmy spent the time going over the details of my new car and I never felt like I was just another sale but I really felt like he cared that I was happy. Good job Jimmy and the people at Herb Chambers. It just goes to show that not all car dealerships and car salesmen are bad! More

When we went into this dealer today, we were still looking and had not actually planned on buying a car that day. Jim was friendly, imformative and worked with us to get us the vehicle we wanted at a looking and had not actually planned on buying a car that day. Jim was friendly, imformative and worked with us to get us the vehicle we wanted at a price we could afford. When we picked up the car later that day he made sure it was spotless and he took the time to explain how everything in the car worked. More