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Herb Chambers Kia of Burlington - Service Center

Burlington, MA

4.5
359 Reviews

359 Reviews of Herb Chambers Kia of Burlington - Service Center

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September 07, 2023

Appointment was for a recall. I was taken promptly and work was completed within timeframe I was told. I have always had a great service experience, whenever I have taken my car i More

by naccmet
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Herb Chambers Kia of Burlington responded

We're glad to know your recall appointment went smoothly and on time at Herb Chambers Kia of Burlington. We always aim for great service experiences like yours, so thanks for sharing! Safe travels!

August 31, 2023

When I purchased my car, the salesman went above and beyond to get the car I wanted at a price I had budgeted. I was grateful and decided to go to Herb Chambers for all service. Cesar has handled my s More

by ggonforest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Herb Chambers Kia of Burlington responded

We're delighted to know that our team at Herb Chambers Kia of Burlington, especially Cesar, has been able to provide you with the professional and friendly service we strive for. Your trust in us is greatly appreciated!

August 26, 2023

Great customer service and staff! Service dept was excellent! Thank you! Will be back again! More

by jenniferparsons226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Herb Chambers Kia of Burlington responded

Hey Jenni, thank you for the positive review! We're pleased that our team provided you with great customer service during your visit. We appreciate your support and see you next time at Herb Chambers Kia of Burlington! Have a great ride!

July 31, 2023

Very professional and took me right on time and let me know the price before work began More

by smp4u2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 02, 2023 -

Herb Chambers Kia of Burlington responded

Thank you for the 5-star rating! We're pleased that our team provided you with a great service experience. We'll see you next time!- The Herb Chambers Kia of Burlington Team

July 28, 2023

Everyone very nice, wish I lived closer to be able to go always for service. More

by Ladiejack4477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Herb Chambers Kia of Burlington responded

Thank you for the kind review! It was a pleasure having you visit us here at Herb Chambers Kia of Burlington and we hope you won't hesitate to reach out if we can be of service again in the future!

July 26, 2023

Good customer service. BI would refer other people to herb chambers. Quality work. Much appreciated. More

by hhnakitende
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Herb Chambers Kia of Burlington responded

Thank you for the 5-star rating! We're happy that our team provided you with great customer service during your visit. We'll see you next time at Herb Chambers Kia of Burlington!

July 24, 2023

Michael was attentive and answered the couple of questions I had with ease and the work was done in under the time quoted. More

by B.Gill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jul 25, 2023 -

Herb Chambers Kia of Burlington responded

Hey Gill, thank you for the great review! We're happy to hear that Michael provided you with a great service and answered your questions. We appreciate your business and hope to see you again at Herb Chambers Kia of Burlington!

July 24, 2023

Excellent customer service, and an excellent service department, very pleasant and easy to work with! Great experience with Kia of Burlington. More

by marisaeugenia35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jul 25, 2023 -

Herb Chambers Kia of Burlington responded

Thank you for the kind words! We're happy to hear that you had an excellent experience with our team. It was a pleasure working with you, and we hope to see you again at Herb Chambers Kia of Burlington!

July 23, 2023

Great service. Great staff. I was happy with my service. My vehicle came back to me clean. More

by Christinacain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Herb Chambers Kia of Burlington responded

We're so glad you had a positive trip to our service center! Thank you for coming to Herb Chambers Kia of Burlington! We'll see you next time!

July 22, 2023

Driving away from Herb Chambers, I immediately could tell the difference from their maintenance job. Fast service and excellent customer care and staff are highly recommended. Thanks More

by gregmiller2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Herb Chambers Kia of Burlington responded

Thanks for the great review, Greg! We're glad to hear that you had a positive experience with our maintenance team and enjoyed excellent customer care. Drive safely, and we hope to see you again at Herb Chambers Kia of Burlington!

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