Herb Chambers Kia of Burlington - Service Center
Burlington, MA
385 Reviews of Herb Chambers Kia of Burlington - Service Center
I brought my car in to have a repair to my e brake and was really happy with Michael the service team member I was working with. Michael worked relentlessly to get my repair approved for coverage under m was really happy with Michael the service team member I was working with. Michael worked relentlessly to get my repair approved for coverage under my extended warranty. I truly appreciate his efforts. More
Fantastic service by Diego, Michael and Cesar. Would advice anyone to bring their vehicle here. Would advice anyone to bring their vehicle here. More
Extremely satisfied with my experience with Burlington KIA service department! Cesar is the best and is very knowledgeable. I waited and it was about an hour, but the waiting area was comfortable an KIA service department! Cesar is the best and is very knowledgeable. I waited and it was about an hour, but the waiting area was comfortable and well lit with plenty of coffee and other goodies. My 3 year old Sportage runs as good as the day I bought it and I credit a lot of it to having it serviced at the dealership where I bought it. They are definitely my go to service department. More
I have been a customer of Herb Chambers of Burlington for over 5 years and have always received excellent service! All of the staff are extremely knowledgeable and explain everything very clearly. I highly r over 5 years and have always received excellent service! All of the staff are extremely knowledgeable and explain everything very clearly. I highly recommend anyone working with them. You will not be disappointed! Special shout out to Cesar and Michael in Service and Johnathan and John in Sales and not forgetting Cathy on Reception! More
Great and friendly service it’s a pleasure bringing my car in for service Michael at the service desk was excellent car in for service Michael at the service desk was excellent More
Very pleased with Kia of Burlington’s service . Mechanic is very thorough. As always great service ! Mechanic is very thorough. As always great service ! More
I love this dealership. We bought our car in 2018 and come here for all maintenance. Waiting rooms are comfy enough. They offer coffee and water. Bathroom is always clean. We bought our car in 2018 and come here for all maintenance. Waiting rooms are comfy enough. They offer coffee and water. Bathroom is always clean. Yesterday I waited an unusually longer time for an oil change. I had to ask how much longer. Cesar asked for me right away. However, when I fot to my car, They didnt give me a car wash. I didnt have time to ask why, I had been there to long. But that was disappointing. More
Herb Chambers KIA of Burlington is the ONLY place I go to have my 2022 Sportage servived! They are friendly, informative, caring and above all TRUSTWORTHY! The Sales Department is awesome as well! No hidden have my 2022 Sportage servived! They are friendly, informative, caring and above all TRUSTWORTHY! The Sales Department is awesome as well! No hidden tricks here, pure integrity and HONESTY! I have used Herb Chambers for years and will contiue to do so! More
Diego and Caesar provided exceptional customer service. I came in because of an issue with a tire and they had me back out on the road in an hour. A really go above and beyond for Kia owners. I came in because of an issue with a tire and they had me back out on the road in an hour. A really go above and beyond for Kia owners. More
Service desk staff not warm or welcoming. Annoyed that I didn’t have VIN or mileage off the top of my head. The closest Kia service so I feel like I have to go there. The tone is more “ an Annoyed that I didn’t have VIN or mileage off the top of my head. The closest Kia service so I feel like I have to go there. The tone is more “ annoyed” than helpful! More