Herb Chambers Kia of Burlington - Service Center

I love this dealership. We bought our car in 2018 and come here for all maintenance. Waiting rooms are comfy enough. They offer coffee and water. Bathroom is always clean. We bought our car in 2018 and come here for all maintenance. Waiting rooms are comfy enough. They offer coffee and water. Bathroom is always clean. Yesterday I waited an unusually longer time for an oil change. I had to ask how much longer. Cesar asked for me right away. However, when I fot to my car, They didnt give me a car wash. I didnt have time to ask why, I had been there to long. But that was disappointing. More

Herb Chambers KIA of Burlington is the ONLY place I go to have my 2022 Sportage servived! They are friendly, informative, caring and above all TRUSTWORTHY! The Sales Department is awesome as well! No hidden have my 2022 Sportage servived! They are friendly, informative, caring and above all TRUSTWORTHY! The Sales Department is awesome as well! No hidden tricks here, pure integrity and HONESTY! I have used Herb Chambers for years and will contiue to do so! More

Diego and Caesar provided exceptional customer service. I came in because of an issue with a tire and they had me back out on the road in an hour. A really go above and beyond for Kia owners. I came in because of an issue with a tire and they had me back out on the road in an hour. A really go above and beyond for Kia owners. More

Service desk staff not warm or welcoming. Annoyed that I didn’t have VIN or mileage off the top of my head. The closest Kia service so I feel like I have to go there. The tone is more “ an Annoyed that I didn’t have VIN or mileage off the top of my head. The closest Kia service so I feel like I have to go there. The tone is more “ annoyed” than helpful! More

Their service department is excellent very prompt and fair. they never try to add extra repairs i do nit nees fair. they never try to add extra repairs i do nit nees More

Wali time was minimal less than one hour Service manager was very professional and courteous Very good experience was very professional and courteous Very good experience More

Cesar helped me throughout my whole car service experience and he was excellent, very kind and helpful ☺️ experience and he was excellent, very kind and helpful ☺️ More

Very nice dealer, quick service, even washed and vacuumed my car. Service department was very pleasant and helpful. my car. Service department was very pleasant and helpful. More

Stopped in for my first check up and the team at Kia Burlington was awesome Burlington was awesome More

Took long time than they said. When I asked them, they said work is still going whatever the time harshly When I asked them, they said work is still going whatever the time harshly More