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Herb Chambers Kia of Burlington - Service Center

Burlington, MA

4.4
385 Reviews

385 Reviews of Herb Chambers Kia of Burlington - Service Center

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November 17, 2020

My whole experience was wonderful!!! I called for an appointment and chose when it was convenient for me. When I got there, everyone was so helpful. I sat in a clean waiting are and my car was ready in More

by stacys48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Herb Chambers Kia of Burlington, and if you ever need anything else, don't hesitate to come back and see us again!

November 15, 2020

It was a great experience. I called for a safety recall appointment and made it for 2 days later. I went in for the appointment and my car was ready in an hour. Just great! More

by stacys48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Herb Chambers Kia of Burlington, and if you ever need anything else, don't hesitate to come back and see us again!

November 14, 2020

Was easy to schedule service appointment online, and there has been no hard or even soft up-sell on “recommended” repair/maintenance over several visits. More

by john c.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Herb Chambers Kia of Burlington responded

Hi John - Thank you for posting about your recent service visit to Herb Chambers Kia of Burlington! We are delighted to hear that the scheduling process was easy and that you received pressure-free service. Enjoy your week!

November 13, 2020

After recall service I was Pleasantly surprised to find a vacuumed car returned to me. Prompt service and comfortable waiting area with hand sanitizer available. More

by Picky sue
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Herb Chambers Kia of Burlington responded

We appreciate you choosing Herb Chambers Kia of Burlington for your recall repairs and are glad to hear that you drove home in a freshly cleaned car. Thank you for sharing a great review!

November 07, 2020

We have been going to this dealership since 2015 and love how we are serviced! Today’s visit was quickly scheduled and the service was for a recall. The actual service time was less than an hour total . Than More

by Janetcoppola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Herb Chambers Kia of Burlington, and we are grateful for your longtime business. We look forward to your next visit!

November 03, 2020

This is a very nice group of people. I enjoy going there for service or help with my car options. They always listen and take care of my needs. More

by Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Senee O’Connell, Carlos Fonseca
Nov 03, 2020 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to share your experience, Mercedes! It is fantastic to hear that you are so confident in the Herb Chambers Kia of Burlington team. We are proud to have earned your business and hope to work with you again down the road!

October 28, 2020

Herb Chambers KIA of Burlington is a great place to both purchase and repair your car. Never have I had a problem with either one. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Herb Chambers Kia of Burlington responded

Feedback like this makes our day and we appreciate you taking the time to share, Mark. All of us at Herb Chambers Kia of Burlington, look forward to your next visit!

September 30, 2020

It's easy to schedule service and very friendly and professional stuff. Give proper breakdown of any issue with car. They pay attention to every details of repair work as well. More

by Kia Owner
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Herb Chambers Kia of Burlington responded

Hi Jaimin - We are happy to hear that you are so confident in the Herb Chambers Kia of Burlington team! Thank you for your business and for taking the time to review us. We hope to see you again down the road!

September 06, 2020

Excellent service and friendly staff. Comfortable waiting area. Clean facilities. Quick service, well explained. Fair price. Provided information on expected upcoming repairs and required maintenan More

by kia owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy
Sep 06, 2020 -

Herb Chambers Kia of Burlington responded

Thank you so much for leaving us a review! It's important to us that our customers can enjoy our facilities while their car is getting serviced. Thank you for choosing Herb Chambers Kia of Burlington and we hope to see you next time!

September 02, 2020

The service experience here is usually terrific and this time was no exception. My repair took longer than expected and Jennifer Nelson was conscientious enough to give me updates along the way. She is al More

by ronzo28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Herb Chambers Kia of Burlington responded

It's our pleasure to assist you! Thank you for choosing Herb Chambers Kia of Burlington for your auto service needs and taking the time to commend Jennifer. We hope you enjoy your day!

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