Herb Chambers Kia of Burlington - Service Center

Well very busy Cesar was very helpful in getting my car fixed in only a few days. fixed in only a few days. More

I found myself in a heated argument over a Previous four wheel alignment. It ruined my entire day. wheel alignment. It ruined my entire day. More

Excellent work and great customer service no waiting period is too short easy to communicate period is too short easy to communicate More

Terrible mechanic service: They replaced my left strut, and just two months later, I found the three nuts on top were not even tightened. To make matters worse, when I needed emergency assistance, they re and just two months later, I found the three nuts on top were not even tightened. To make matters worse, when I needed emergency assistance, they refused to provide it. Instead, they simply told me to drop off the car and wait for my turn like it was just any other routine service. This is gross negligence and shows a complete disregard for safety and customer care. Their incompetence and indifference are absolutely disgraceful. More

This dealership is able to set up an appointment efficiently that will fit your schedule. When you arrive for your appointment you are greeted, paperwork is ready, plan of service is reviewed and t efficiently that will fit your schedule. When you arrive for your appointment you are greeted, paperwork is ready, plan of service is reviewed and time needed to complete is noted. The waiting area with rest rooms is clean, comfortable seating, television, coffee. If there are things along the way that need to be addressed, service manager stops and comes to discuss and for me brakes were needed which could be done at that time. I am new to the area, and this dealership is excellent. More

Mike was a delight. Easy to work with and communicated frequently. Car delivered at time promised Easy to work with and communicated frequently. Car delivered at time promised More

I like the fact that this dealer makes a video of your car and the technician explains in detail and suggest what needs to be replace and makes recommendations. I think this is cool you get to see what th car and the technician explains in detail and suggest what needs to be replace and makes recommendations. I think this is cool you get to see what the technician is explaining. More

I like being able to schedule my service online. The employees are super friendly and nice and let me know if there are other issues with my car other than what I brought it in for. And they always The employees are super friendly and nice and let me know if there are other issues with my car other than what I brought it in for. And they always make time for the extras to be done. More

Great service operation from front to back. Michael set up the appointment, stayed on top of the work and let me know when the vehicle was ready. Michael set up the appointment, stayed on top of the work and let me know when the vehicle was ready. More

Great service by Diego as always. No doubt coming back, best in class. Wish all service departments were as good. No doubt coming back, best in class. Wish all service departments were as good. More