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Herb Chambers Kia of Burlington - Service Center

Burlington, MA

4.5
359 Reviews

359 Reviews of Herb Chambers Kia of Burlington - Service Center

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October 28, 2020

Herb Chambers KIA of Burlington is a great place to both purchase and repair your car. Never have I had a problem with either one. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Herb Chambers Kia of Burlington responded

Feedback like this makes our day and we appreciate you taking the time to share, Mark. All of us at Herb Chambers Kia of Burlington, look forward to your next visit!

September 30, 2020

It's easy to schedule service and very friendly and professional stuff. Give proper breakdown of any issue with car. They pay attention to every details of repair work as well. More

by Kia Owner
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Herb Chambers Kia of Burlington responded

Hi Jaimin - We are happy to hear that you are so confident in the Herb Chambers Kia of Burlington team! Thank you for your business and for taking the time to review us. We hope to see you again down the road!

September 06, 2020

Excellent service and friendly staff. Comfortable waiting area. Clean facilities. Quick service, well explained. Fair price. Provided information on expected upcoming repairs and required maintenan More

by kia owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy
Sep 06, 2020 -

Herb Chambers Kia of Burlington responded

Thank you so much for leaving us a review! It's important to us that our customers can enjoy our facilities while their car is getting serviced. Thank you for choosing Herb Chambers Kia of Burlington and we hope to see you next time!

September 02, 2020

The service experience here is usually terrific and this time was no exception. My repair took longer than expected and Jennifer Nelson was conscientious enough to give me updates along the way. She is al More

by ronzo28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Herb Chambers Kia of Burlington responded

It's our pleasure to assist you! Thank you for choosing Herb Chambers Kia of Burlington for your auto service needs and taking the time to commend Jennifer. We hope you enjoy your day!

September 01, 2020

Every time I walk into the service department of Kia in Burlington I feel like I’m the most important person in the world! Jenn helped me on this visit and she was amazing as usual. I actually had to stop More

by Coltdev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Herb Chambers Kia of Burlington responded

We love to hear that you receive excellent service from our Herb Chambers Kia of Burlington team, every time. Thank you very much for stopping by to write us a review and for giving a shout out to Jenn. It's wonderful that she made sure you would be safe for your vacation. Enjoy your day!

August 15, 2020

Herb chambers and KIA should be proud to have Diego as an employee. He is a true professional. Very knowledgeable and caring. He is always available to respond to questions and service questions. Very prompt More

by Golfa51
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Herb Chambers Kia of Burlington responded

It makes us so happy to see positive feedback about our wonderful team, so thank you for posting about your experience working with Diego! We love to hear that you can depend on him to assist with your service needs. See you next time at Herb Chambers Kia of Burlington!

August 14, 2020

Service Team is always Awesome! Service team is always, efficient and friendly. I have been coming to the Burlington location for over 5 years. Everyone is great! Cant forget the More

by kimgouveia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to leave us a review! We are grateful for your longtime business here at Herb Chambers Kia of Burlington, and we look forward to your next visit!

August 12, 2020

Easy and quick appointment from call to scheduling until completion. Friendly Greeting upon arrival, service completed in promised time (I waited at facility) and checkout process was fast and friendly rep More

by Tlim55
Recommend Dealer
Yes
Employees Worked With
Ramon Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Herb Chambers Kia of Burlington responded

We appreciate the feedback! It is great to hear that your service experience was so efficient and worthwhile. Safe travels and we hope to see you back at Herb Chambers Kia of Burlington in the future!

August 08, 2020

Always Great Service As usual, the service team at Herb Chambers Kia of Burlington, took great care of me. They are always responsive, get me in as quickly as possible, a More

by LC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Herb Chambers Kia of Burlington, and we look forward to your next visit.

July 29, 2020

Diego is the Best I've been dealing with Diego since I bought my car in 2014, he is one of the Kindest, Honest as well as a great person to everyone that comes into con More

by RandiDoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy!
Jul 29, 2020 -

Herb Chambers Kia of Burlington responded

Thank you for the review! We are so glad Diego has earned your loyalty here at Herb Chambers Kia of Burlington. He is an excellent member of our team, and we will certainly let him know that you appreciate his help!

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