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Herb Chambers Kia of Burlington - Service Center

Burlington, MA

4.4
385 Reviews

385 Reviews of Herb Chambers Kia of Burlington - Service Center

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September 29, 2021

I’ve been working with Cesar for a number of years and his professional approach has never failed me with my service requirements. Outstanding employee. More

by skiinstru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for the kind comments! We're so glad that Cesar continues to earn your loyal business and we'll be sure to share your wonderful feedback with him. Thanks for being a Herb Chambers Kia of Burlington customer. We look forward to your next visit!

September 26, 2021

My oil change was done quickly and I was out of there in no time More

by Hpopeo
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Herb Chambers Kia of Burlington responded

We're so happy to hear the Herb Chambers Kia of Burlington team made this a five-star oil change! We'll see you next time!

September 09, 2021

I can't say enough about this Herb Chambers dealership it was wonderful they got right back to me they got my car fixed in a few hours and the recalls were fixed as well .it was perfect. More

by Twin#2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Herb Chambers Kia of Burlington responded

We're so happy to hear this! Thank you for trusting the Herb Chambers Kia of Burlington team with your vehicle. We appreciate your business and hope we can be of service to you again in the future!

September 09, 2021

I came in today for an oil change and I also came in for the third time to resolve a seat belt issue that causes a caution light to appear on the dash panel. Diego and Cesar were very thorough in explai More

by jjtirone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to share this experience. We appreciate your kind words about our team, as well as your patience during your visit. Take care and please don't hesitate to reach out if there's anything else we can do for you!

September 05, 2021

Service at Herb Chambers Kia is top notch. It all starts with Jennifer. She is professional, helpful, and always friendly. Staff keeps you fully informed of your car status. More

by Ray2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for sharing your 5-star review! Jennifer and our team look forward to seeing you next time at Herb Chambers Kia of Burlington!

September 03, 2021

Incredible customer service — you get the feeling they really care about you as a person. Car service is always affordable and I never have to second guess whether or not I took it to the right people. Th More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Herb Chambers Kia of Burlington responded

Wow, thank you so much for your kind review, Thomas! We're truly grateful for your support and look forward to your next visit with us here at Herb Chambers Kia of Burlington!

August 25, 2021

My experience last Saturday at Herb Chambers Kia was great a lady named Jennifer help me at the service desk she was very courteous and patient with me she got my car in as soon as possible for my oil c More

by Livbig7 Johnny's cozmic ship show
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Herb Chambers Kia of Burlington responded

We're so glad the team could help! Thank you for leaving the Herb Chambers Kia of Burlington team your wonderful feedback and five-star review! We hope to see you again soon!

August 19, 2021

It’s always a pleasure to have my car serviced by the Kia Burlington. From the time you walk in the door, and when you leave they are so friendly Thank you Diago for the great service More

by Swaney25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for these wonderful comments about Diago and the rest of our team here at Herb Chambers Kia of Burlington! We appreciate your support and look forward to your next visit with us!

August 04, 2021

Fast courteous service I had an appointment and was taken after a few minutes. Car need recall repair. More

by Bg911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Herb Chambers Kia of Burlington responded

We're glad we could help take care of that recall for you! Thanks so much for the five-star rating! - Herb Chambers Kia of Burlington

July 27, 2021

The Herb Chambers Kia repair center, specifically Cesar, was very helpful, transparent and honest with the process on getting my car fixed, which I appreciated. The issues with my car was not a dealership i More

by AR617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to review your recent visit with us! We're so glad Cesar and the team had the opportunity to help you out. Take care and please don't hesitate to reach out if we can be of service to you again in the future! - Herb Chambers Kia of Burlington

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